As we start gearing up for the holiday season, it’s important to understand what consumers expect from their retailers. Management consultants at Mckinsey & Company say that by 2025, the U.S. “parcel market” will have doubled, with same-day delivery accounting for a fifth of the growth. A recent article by Logistics Management explains: “As the…

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We recently conducted a survey and found that 60% of shoppers have abandoned a purchase due to slow delivery options. What’s more, 64% of Millennials are more likely to make an online purchase if same-day delivery is an option. It’s no surprise that consumer expectations around delivery are changing. In a time when faster =…

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In the age of convenience, it’s no surprise that the e-commerce landscape is growing and evolving. An article by Business.com looks at the future of e-commerce and predicts that same day delivery is one of five trends that will shape the industry. “[Instant delivery] is currently a hot topic in the world of E-commerce, and…

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New research from “across the pond” found that not only are UK consumers spending less online than they would if they had same-day delivery as an option at checkout, but that 1 in 3 choose retailers that offer same-day delivery over those that don’t. Moreover, nearly 80% of respondents would switch from a retailer that…

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A new study by Dotcom Distribution proves that fast delivery influences customer’s purchase decisions. This study supports our recent retail survey that showed very similar results: faster delivery speed matters and is a major deciding factor for shoppers. “For nearly a decade experts have insisted that shipping times are key for shopper engagement, and that…

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Dropoff recently conducted a survey on consumer expectations around same-day delivery and the effect is has on purchase decisions. The results are in and show that shoppers value faster delivery now more than ever. Read more about consumer decision making when it comes to delivery and how Dropoff can help solve these challenges. “The study results…

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