dropoff + tomlinson

For more than 70 years, pet owners in Austin, Texas have turned to Tomlinson’s Feed for natural, healthy pet products and trusted guidance on animal nutrition. Dropoff has helped Tomlinson’s forge an even stronger relationship with their customers. Results 1,000+ Monthly Deliveries 98% On-Time Performance 5 Out Of 5 Stars From zero in <8 months For all…

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With consumer demands at an all-time high in today’s e-commerce landscape, logistics providers must get creative to give people what they want. Industry titans like Amazon have taken leading strides to optimize last mile delivery with offerings like Amazon Prime and Amazon Flex for crowdsourcing deliveries. And businesses that depend on legacy shipping companies aren’t…

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Today, we announced the findings of our 3rd annual Holiday Survey, which sheds light on shoppers’ habits and preferences surrounding gift delivery during the holiday season. The survey reveals that consumers have higher expectations for delivery when purchasing gifts versus items for themselves, and that they’ll favor retailers with same-day delivery options during the holidays.

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We’re announcing results of our annual consumer survey, which aims to uncover shoppers’ motivations and expectations surrounding delivery. The findings from the survey surfaced a startling insight that should be on every retailer’s radar: consumer expectations around delivery are rapidly increasing, yet their delivery experiences are declining. Simultaneously, trust in crowdsourced, peer-to-peer delivery services, as well…

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Did you know Amazon accounted for about half of e-commerce sales in 2017? Retailers continue to search for ways to compete with the online retail giant. Three particular areas stood out in Multichannel Merchant’s 2018 Outlook Survey report: the last mile of fulfillment, outsourcing logistics services, and customer returns. We highlighted some key takeaways from…

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In December, Dropoff conducted it’s 2nd Annual Holiday Survey to better understand how customers form connections to a brand and make purchase decisions around the holidays. Overwhelmingly, the survey indicated that same-day delivery will be a part of an advanced strategy to retain customers and exceed their expectations. Here are some of the specific findings.…

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Exciting things are happening in the retail world in 2018. The best retail conferences this year offer insights on new trends, challenges, and opportunities on the horizon. With a work schedule jam-packed with meetings and deadlines, it can be challenging to keep up with industry developments. However, there are still ways you can stay current,…

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