Medical Courier Service

At Dropoff, our team of logistics experts helps medical businesses of all sizes maintain secure & reliable delivery services that ensure your patients receive the best possible care.

bubble-circles

Our Clients in Healthcare space

location brand location brand location brand location brand location brand location brand location brand location brand

Why Choose Dropoff?

vaccinated

Vetted, Professional Drivers

Before someone can wear the Dropoff uniform, they need to go through a seven-day vetting process. This includes written tests, in-person interviews, in-person training, and multiple background checks. We ensure that our drivers are HIPAA certified and bloodborne pathogen certified as well. They're regularly evaluated by our customers and reviewed by us to ensure they remain in line with our demanding criteria.

Dropoff employees measuring the growth of the logistics industry and predicting new trends.

High On-Time Delivery Rate

We have local experts on hand at all times, and our "no excuses" approach ensures that we are responsible for every pickup and delivery. Our timeliness is carefully tracked down to the minute, and we use courier ratings and reviews for continuous improvement.

A bar graph trending upwards with a large green trend arrow.

Real-Time Tracking

Our platform works in tandem with your existing processes, and our easy-to-use interface makes ordering and tracking goods simple and intuitive. Our live tracking solutions give your company a clear picture of the whole delivery process, allowing you to make informed decisions.

API

API Integration

Dropoff allows you to easily incorporate our delivery features into your website or business system. Your consumers will appreciate the breadth of Dropoff's services and capabilities, while the efficiency of your operations improves.

Healthcare Businesses We Serve

medical labs

medical labs

Our medical courier service allows you to customize the delivery of your samples, pharmaceuticals, and other items via our adaptable technology and knowledgeable staff. With a promise to provide solutions, we serve medical laboratories across the United States. With our same-day delivery services, we aim to get all laboratory samples within a few hours of order confirmation.

Learn more

medical supply companies

medical supply companies

When it comes to delivering medical supplies, seconds matter. Hospitals, doctors, research facilities, and caretakers rely on someone who can ensure the safe delivery of critical items. For years, we've been collecting medical devices, small health care equipment, and time-sensitive shipments from medical supply companies across the United States.

Learn more

pharmacies

pharmacies

We are pharmacy home delivery specialists. Our on-demand & route deliveries for pharmacies put the needs of our customers and safety first, while also providing fast results to pharmacies through our same-day delivery services.

Learn more

hospitals and health systems

hospitals and health systems

We create and implement custom service models for hospitals and health systems so that they can operate effectively. Our couriers are knowledgeable in this area as they carry HIPAA and bloodborne pathogen certifications. They have their own barcode scanners, GPS, mobile data/voice units, specimen transport coolers, spill kits, and identification badges.

Learn more

vet clinics

vet clinics

Just as a clinic for humans needs to send and receive information, your local vet also needs to in order to keep pets healthy. This includes sending and receiving documentation, ordering supplies, and sending out samples. Dropoff offers same-day courier services to vet clinics across the United States. We understand the importance of the items we pick up and deliver, and we take care in making sure these items are delivered safely to their destination.

Learn more

blood centres

blood centres

We provide a fleet of vehicles that are well-equipped to transport blood samples from blood centres. Our fleets can handle small and big loads, and truck bookings may be made upon request. To safeguard heat-sensitive products during transit, all vehicles are carefully maintained, with effective air conditioning for cool ambient temperatures.

Learn more

infusion centres

infusion centres

Our medical couriers are experts who know how to handle and transport specimens correctly, to and from infusion centers. They use vehicles that can handle both small and large loads. If you need a truck, we can book one for you. We also make sure that our vehicles have air conditioning so that heat-sensitive products remain cool during transit.

Learn more

same-day Delivery for Diagnostic Company

About

Biodesix is a leading data-driven diagnostic solutions company helping answer critical clinical questions faced by physicians, researchers, and biopharmaceutical companies, with a primary focus on lung disease.

What we do for them:

Dropoff helps Biodesix with transporting Covid-19 swabs. Mainly, this is a nasal swab shipped in small biohazard baggies. They are transported in coolers. The other regular pick that we run is about taking medical kits at a local substation and driving them to the office. Those packages contain whole blood as well as dry patient serum.

image 63

93%+

on-time delivery rate

2000+

deliveries per month

5-star

reviews from the clients

Mask group
Tanner Balch
Manager of Test Processing and Patient Care at Biodesix

"We found that shipping through FedEx was going to take a whole extra day to turnaround on our testing time. Another big issue with our current services is that the drivers themselves were dropping packages unprofessionally.

So, we have actually ceased all services with other couriers and are strictly using Dropoff for our direct local courier services. We felt like a very welcomed customer and were impressed with the great level of flexibility on the Dropoff site."

Enhance The Customer Experience With Same-Day Delivery Services!

courier-d

Got More Questions?

Scheduling a delivery with us is simple:

  1. Log into your Dropoff account to view the Order page.
  2. Add your order details.
  3. Review your order and click the "SUBMIT ORDER" button.

Need more help? Talk with an expert here.

If you are a first-time customer, we recommend talking with one of our experts before setting up an account. Please fill out our Sales Form or call 1-888-DROPOFF, ext 2 and we can quickly set up an account for your business.

Dropoff is in 58 cities nationwide and continually expanding. To see if we are currently serving your city, click here. If you don't see your city on the list, please give us a call at 1-888-DROPOFF, ext. 1.

Yes. If you have specific requirements for your items, you can include them when you place your order. We offer temperature control for sensitive items, such as pharma products, laboratory specimens, foods and beverages, and botanicals.

Yes. Your items should be packaged and ready for delivery by the time your Driver arrives. Please secure all items properly, including fragile items that should be protected from damage with shock-absorbing packing materials. The Driver, at their discretion, may refuse to pick up items if they are not properly packaged.

The following items are restricted and may not be shipped with Dropoff:

  • Firearms
  • Fireworks
  • Tobacco products
  • Flammable, dangerous, or hazardous materials (except dry ice)
  • Open beverage containers of any kind
  • Under-secured, fragile, or rare items
  • Human corpses and/or cremated remains
  • Used hypodermic needles, syringes, or medical waste
  • Packages that require us to obtain a federal, state, or local license for transportation
  • Packages that may cause damage or delay to equipment, personnel, or other packages
  • Gaming devices (such as lottery tickets) that are prohibited by federal, state, or local laws
  • Packages whose carriage is prohibited by law, statute, or regulation of the state in which the package may travel
  • Stolen goods
  • Any items that you do not have the right, standing, or permission to ship

For more information, see our complete Terms of Service.