The holiday shopping season is upon us. The last two months of the year are often the most profitable for e-commerce businesses. In tandem, shipping volumes rise tremendously as well. In a recent Support.com survey titled “Connected Consumers And The Most Personal Brand Experience,” 40% said the most significant part of the brand experience came…

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Following on the heels of FedEx’s recent rate increase announcement, today UPS disclosed that they’ll also raise some of their rates by 4.9%. Here’s what Reuters had to say about the news: “UPS, the world’s largest package delivery company, said its 4.9 percent increase would go into effect on Dec. 24 and apply to UPS…

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The findings from the “26th Annual Study of Logistics and Transportation Trends,” conducted by Logistics Management, have been released. We pulled some of the key takeaways for you. The survey polled 406 domestic and global logistics, transportation, and supply chain professionals across 17 industries. One major takeaway from the study is that, overall, “while a…

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Chain Store Age & IBM recently released a white paper on how retailers can better fulfill consumer needs by getting merchandise into their hands faster and easier than ever before. Here are some of the key takeaways:   “Customer expectations for the combined brand experience are higher than ever. For brands to keep up with…

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Earlier this week FedEx announced their 2018 rate increases, and retailers and other parcel shippers across the country are buzzing. Taking effect January 1, the average 4.9% rate increase will affect Express, Ground, and Home deliveries. FedEx also announced changes to their shipping surcharges and fees. Here’s what logistics magazine, Parcel, had to say about…

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This week, UPS announced it will be charging retailers a surcharge on residential packages being delivered during the peak 2017 holiday season, including the days surrounding both Black Friday and Christmas. With the rise of online shopping, UPS handles around 30 million packages a day during their peak season, versus 19 million packages on an…

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From buying online and picking up in store, to buying in store and shopping home, to same-day delivery and beyond, there’s no shortage of fulfillment options available to today’s consumers. But choosing the right options for your retail business is no easy feat. Boston Retail Partners recently conducted a survey of over 500 retailers that…

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UPS and Fedex both recently announced their annual rate increases for 2017. And with so many different services, add-ons, and surcharges attributed to each company, it can be confusing to determine what the increases mean for you. So confusing, in fact, that Rob Martinez of Shipware, LLC and Krish Iyer from Neopost recently conducted a…

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