By now, most merchants are familiar with the term “last mile delivery,” the final transit of a product to its destination. And the digital age has certainly put it at the forefront of their minds as retail giants like Amazon force them to offer faster and less costly delivery options - or go out of business. The fact of the matter is, today’s consumers want it, and they want it now.
As the demand for hyper local delivery grows, and fulfillment timelines continue to get smaller, perfecting the last mile has become even more important. But the last mile of a delivery can be the most expensive and poses the most challenges. The well-known large parcel delivery companies aren’t able to offer the level of flexibility that most businesses need, and that customers require. Alternatively, some retailers hire their own delivery fleet. But purchasing and maintaining an in-house fleet is a costly and risky endeavor, and gauging the amount of drivers you need during busy versus slow hours is tough.
That’s where Dropoff comes in. Earlier this year, Crunchbase writer, Mary Ann Azevedo, sat down with our CEO, Sean Spector and Dropoff Investor, Jim Douglass of Fulcrum Equity Partners to discuss how Dropoff is taking on last mile delivery from a different - and exciting - angle.
Sean told Azevedo “A whole new wave of industries and verticals are starting to use same-day that never before have. Traditional retail and the grocery industry are massive industries that are working to stay competitive with Amazon and increase customer satisfaction by trying to figure out a same-day delivery solution to offer their customers."
Douglass added, “Dropoff is able to help retailers that are trying to meet omnichannel demand with inventory in local markets. They are approaching it from a branded local courier via national platform approach. There’s a lot of market out there that’s today being served by a lot of local and unsophisticated couriers. That’s where the need from Dropoff comes in.”
And Dropoff is here to stay. With a scalable, feature-rich API that connects e-commerce site or warehouse management software to its backend, Dropoff can handle deliveries reliably and efficiently. Businesses can offer their customers a same-day delivery option at checkout, and leave it to Dropoff to solve the rest.
Read more about why the last mile is so important and how Dropoff can help you tackle it.