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Why Your Phoenix Retail Business Needs Same-Day Delivery 

Customers who needed to make a last-minute purchase or simply wanted “instant gratification” used to buy from local retailers because online orders would take days to arrive.

However, that’s no longer the case. Many online sellers – including Target and Amazon – are now offering same-day delivery to consumers in many cities, including the Phoenix metropolitan area.

As a retailer, you’re not only competing with other local businesses but also online stores that offer fast and hassle-free shipping to their customers.

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Including a same-day delivery option to your service is a great way to add the convenience factor, a feature that is attractive to many customers:

• A study by Trustev found that 56% of consumers aged 18-34 expect a same-day shipping choice.
• A survey from Dropoff found that 60% of consumers have abandoned a shopping cart due to slow delivery options.
• That same Dropoff survey shows that 97% said speed is at least “somewhat important” in their purchasing decision.

Same-day delivery allows you to offer local customers a superior experience, whether they prefer shopping online, over the phone, or researching in-store before purchasing. The option of getting orders delivered to their doorsteps within hours will help you stand out from your competitors.

However, many owning and operating a retail store means that you already have a full plate and adding same-day delivery service and managing the logistics can be quite a challenge.

The cost of keeping a fleet of vehicles and drivers is prohibiting. But using large parcel companies lacks personalized branding and doesn't accurately reflect your business' reputation.

Thankfully, there’s another option. Working with a local delivery service provider can help you add an on-demand, same-day delivery option so you can provide an exceptional experience to your customers without putting undue stress on your time or budget.

Here at Dropoff, our team has been helping Phoenix businesses attract more customers by offering a same-day delivery option.

And we go beyond just dropping off a package…

Our robust API integration connects your retail POS or warehouse management software to our backend. Once an order is placed we’ll take care of the entire delivery process.

Our platform has real-time tracking that allows you and your customers to know exactly where packages are during the delivery process. Our signature verification emails let you know that deliveries made it to the right person, on time.

Our delivery Agents drive cars, SUVs, and cargo vans – these clean, branded vehicles are uniquely suitable for navigating the crowded metropolitan area during peak hours to ensure that your delivery arrives on schedule.

Not to mention, our team is committed to providing exceptional customer service. Our Agents are representing your brand during the delivery, and that’s why they have extensive customer service experience. Your brand image will stay consistent during the “last mile.”

If you’re ready to add a same-day delivery service to your retail business here in the Phoenix metropolitan area, simply contact our team at Dropoff. Let us show you how our reliable service, upfront pricing, and flexible scheduling can help you serve your customers better.

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What Our Clients Are Saying

"Dropoff is the perfect partner for our on demand delivery needs. They are an extension of our business; professional, proactive and 100% reliable. We have high standards for customer service and Dropoff is the only company of its kind to exceed our expectations.”

Jamil Williams - General Manager, Silverlake Wine

"Our customers rely on us to be there for the moments that matter and we needed a logistics partner we could count on. We first turned to peer-to-peer services for our deliveries, but were unhappy with the level of service and how our customers were treated. Since switching to Dropoff, we’ve happily discovered they’re more than just a same-day delivery solution. Now we can get our customers their orders quickly, have trusted professional Agents representing our brand, and have been able to expand our business to boot.”

Susan Sarich - Founder, SusieCakes

"Dropoff has been great to work with for our express delivery service. The Dropoff team is efficient, reliable, and they always turn around our express requests on time. Dropoff will be a great asset to large and small businesses alike in the Austin area and we look forward to working with them for a long time to come."

Benoit Ballon - Business Owner, King Florist

"Placing my Dropoff order is quick and easy, and it is valuable to be able to follow the progress. Their Agents are uniformed and courteous. Dropoff has given us full satisfaction."

Lauren Havens - Director of Sales, YLANG 23
How It Works

How It Works

Start a Dropoff from anywhere

24/7, at the office, home, or on the go. Get upfront pricing and arrival times.

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Track your Dropoff on a live map throughout the delivery process.

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Delivered and confirmed

Instant confirmations let you know exactly when your Dropoff is picked up and completed.

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Dropoff Delivers More

Dropoff Delivers More

Service with a Passion
SERVICE WITH A PASSION

We go the extra mile to deliver the highest level of service.



Upfront Pricing
UPFRONT PRICING

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

On-demand or pre-scheduled, choose from 2-Hour, 4-Hour or ASAP.

Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations
REAL-TIME TRACKING & CONFIRMATIONS

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability
SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant Agents are at your service.

Feature-Rich API
FEATURE-RICH API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement
FLEET REPLACEMENT

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

Here are just a few examples of items that Dropoff can deliver for your business.

Our Customers

A Few of Our Clients