Same-Day Delivery Matters For Retailers 

 Provide Instant Gratification To Your Customers Who Want

And Expect It Now 

 

In our fast-paced society, consumers expect having things delivered to them within hours - not days.  A recent survey by Coldwell Banker Commercial Affiliates found that 64% of Millennials are more likely to make an online purchase if same-day delivery is an option. A similar survey from fraud prevention firm Trustev found that 56% of consumers aged 18-34 expect a same-day shipping choice. What's more, we recently conducted a survey and found that 60% of consumers have decided to abandon a purchase from a retailer due to slow delivery times. Those statistics are nothing to sneeze at.

Amazon and Target (among other large retailers) have upped the ante by adding same-day delivery to their offerings. For you and many other retailers, this trend of super-fast e-commerce can be scary, since you've traditionally counted on the slowness of Internet shopping delivery to draw customers into your stores. But how’s a smaller retailer going to compete if people no longer need to leave their house to buy that last minute holiday gift?

The answer may be to roll out your own same-day delivery option. But while retailers like you may recognize that same-day shipping is important, it’s hard to do it on your own. According to L2’s Claude de Jocas, who completed a recent study on omnichannel strategy for retailers, “Retailers have to figure out an economic model [for deliveries] that’s sustainable and also makes sense for them as a business competitor. It’s going to require collaboration with different partners to improve the quality of customer service.”  

Same-Day Delivery at Checkout

That’s where Dropoff comes in. Dropoff offers a scalable, feature-rich API that connects your retail POS or warehouse management software to our backend so that we can handle your deliveries reliably and efficiently. Offer your customers a same-day delivery option at checkout, and leave it to Dropoff to handle the rest. Your customer’s order will be sent directly to Dropoff and delivered same-day. We also offer pre-scheduled, after-hour, and weekend deliveries to cover your peak times.

After your order has been placed, Dropoff offers you and your customers the ability to see exactly where your packages are on a live map. Dropoff will also send confirmations with signature verification to let you know that your delivery made it to your customer.

Unlike large parcel companies, Dropoff delivery Agents drive cars, SUVs, and cargo vans. This reduces the hassle of navigating a large truck throughout the city and during high traffic times. This also reduces the risk of your delivery getting lost or damaged.

Our proprietary Intelligent Dispatch™ technology operates 24/7/365 to automatically and consistently respond to delivery requests within seconds and route your packages to  your customers in the most efficient and quickest way possible.

We pride ourselves on our exceptional customer service. Our driver Agents are professional, courteous, and see themselves as an extension of your brand. Our average driver rating is 4.9 out of 5. Agents are uniformed, insured, and background-checked, with extensive customer service experience, so that you never have to worry about who is interacting with your customers. Additionally, we have a top notch customer service team that works seven days a week and is here to answer all of your questions and solve any problems that may arise.

There’s no way around it, same-day delivery is here to stay. Let Dropoff help with our reliable and professional courier and same-day delivery solution.

CONTACT US

 

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What Our Clients Are Saying

"Dropoff has continued to provide Central Market with expedited and reliable service, while exceeding our expectations in their timeliness. Their drivers are always courteous and go above and beyond the needs of our business."

Vanessa Villarreal - Catering Specialist, Central Market

"Dropoff has been great to work with for our express delivery service. The Dropoff team is efficient, reliable, and they always turn around our express requests on time. Dropoff will be a great asset to large and small businesses alike in the Austin area and we look forward to working with them for a long time to come."

Benoit Ballon - Business Owner, King Florits

 "In this fast paced Austin hotel environment, we are always in demand for the highest level of service providers. Dropoff is one such provider, and our “go to” for all of our courier needs. They are swift, professional, and fairly priced for our guests. Their online system is a breeze, and we always know a driver will be here to pick-up or drop-off on time, with a smile!"

SHEENA GENDRON - Concierge Supervisor, JW Marriott Austin

"I've used lots of courier services over the years and Dropoff is by far my favorite. The drivers are neat, courteous, in uniform and friendly. I love the web functionality - you can literally see on a map exactly where your package is at any moment! Also, the mobile version of their website works great and makes scheduling a breeze, even when I'm not at my desk. I can't imagine using anyone else again!"

ANDI VOPALENSKY MORALES - SENIOR ACCOUNT EXECUTIVE, ZAZZLE
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How It Works

Start a Dropoff from anywhere

24/7, at the office, home, or on the go. Get upfront pricing and arrival times.

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Agent arrives for pickup

Track your Dropoff on a live map throughout the delivery process.

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How Dropoff Works Agent Arrival
Delivered and confirmed

Instant confirmations let you know exactly when your Dropoff is picked up and completed.

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Dropoff Delivers More

Dropoff Delivers More

Service with a Passion
SERVICE WITH A PASSION

We go the extra mile to deliver the highest level of service.



Upfront Pricing
UPFRONT PRICING

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

On-demand or pre-scheduled, choose from 2-Hour, 4-Hour or ASAP.

Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations
REAL-TIME TRACKING & CONFIRMATIONS

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability
SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant Agents are at your service.

Feature-Rich API
FEATURE-RICH API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement
FLEET REPLACEMENT

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

Here are just a few examples of items that Dropoff can deliver for your business.

Our Customers

A Few of Our Clients