Retailers that offer same-day delivery are likely to have an edge over those that don’t during the 2018 holiday season. That’s according to the third annual holiday survey by Dropoff, which found that over half of consumers are more likely to purchase gifts from retailers that offer same-day delivery during the holidays. In a related finding, cart abandonment due to slow delivery options for gifts is on the rise.
Already thinking ahead to cooler months, a recent survey showed the dual side of consumers: While 77% (up 15% from the previous year) of people will wait until last minute to shop, they will remain adamant about having their gifts delivered on time. Looking at data from Dropoff's third-annual holiday survey, same-day delivery of purchases is going to be more important than ever.
On-time delivery of gifts is a concern for 91% of consumers this year, up 6% from 2017, according to delivery service Dropoff's annual holiday survey. However, 77% said they plan to shop at the last minute in 2018, a 15% rise over last year.
Expedited shipping can win consumers around the holidays and retain them after the gifting season is over, according to a new report from Dropoff. Forty-five
Data shows same-day delivery is preferred by a majority of shoppers and can foster brand loyalty beyond the holiday season. As the retail industry becomes increasingly competitive for shoppers’ attention nationwide, same-day delivery industry leader Dropoff today announced the findings of its third-annual Holiday Survey.
"I Want it Now!" - Millennials and same-day delivery.
Gregg Stebben interviews Sean Spector, CEO/co-founder of Dropoff, for ForbesBooks Radio. Dropoff offers same-day delivery solutions for businesses nationally to satisfy needs for clients in retail,
To make matters more urgent for retailers, nearly a third of consumers now say they feel frustrated when a company doesn’t offer same-day delivery. There’s a big discrepancy between how soon consumers want to receive items and how quickly they actually receive them. This spans many product lines, with the biggest discrepancies showing for healthcare products; appliances; and clothing, shoes and accessories.
In February, national courier Dropoff found that 47% of consumers have paid extra for faster delivery over the previous year. Fast shipping is crucial for retailers and free shipping doesn’t hurt, either.
More American customers do seem to want their goods now, not tomorrow. Groceries were the top shopping category that consumers wanted
If you’re a small business owner and think same-day delivery is only for major retailers and companies like Amazon, you’re missing out on an opportunity to attract new customers and retain existing ones. A recent report revealed that expectations surrounding delivery – from speed to professionalism of the delivery person – are rapidly increasing. Meanwhile, the quality of delivery service consumers experience is actually decreasing.
Trust in peer-to-peer and crowdsourced delivery is low, with only 14% of consumer trusting these methods. Yet, the speed and quality of delivery expectations are rapidly growing at a pace that traditional delivery services may not be able to keep up with. According to Dropoff's third annual survey on consumer expectations on delivery reveals that 43% of consumers expect companies to have "much faster delivery times" than last year, up from 35% in the 2017 survey.
Last mile logistics are a complex undertaking that has recently been at the forefront of the dialogue around the “Amazon Effect” and how it impacts consumers, retailers and logistics companies alike. Consumer expectations for faster delivery times are growing rapidly, and retailers are tirelessly strategizing ways to provide these services. These are five key findings from [Dropoff's] survey that speak to the current delivery landscape, what consumers really want, and how retailers will benefit from providing same-day delivery.
Dropoff just released the findings of its annual consumer survey on delivery and retail trends, noting that there’s a huge “expectations gap” between what products consumers want
Recent research conducted by the national courier, Dropoff, suggests that consumers on the U.S. west coast and western states are far more demanding than those living elsewhere in the country. They want it yesterday…if not sooner.
Retailers have decided that the missing piece in unlocking food sales online is same-day delivery. Consumers are approaching an
Retailers: Ignore the quality of your
As retailers race to speed up deliveries of online orders, consumers’ expectations also are increasing rapidly. An even bigger concern: consumers’ negative experiences with e-Commerce deliveries have shot up this year, and they are not receiving same-day delivery options in many of the categories where they would most like to use them.
Tired of hearing consumer expectations are rising? Dropoff's survey provides some data to back the trope. While Dropoff, a same-day delivery provider, is hardly unbiased, the survey results show a strong trend toward a general expectation of fast delivery.
This darling of the small-to-medium business sector is on the fast track to revolutionize the courier industry. With a proprietary tech platform that includes a scalable API that links to clients’ e-commerce sites and warehouse management software, Dropoff promises a “seamless last mile logistics solution.”
Consumers want their goods and they want them now. A new survey from delivery company Dropoff found consumers’ expectations for delivery have increased this year but that businesses aren’t necessarily meeting the demands.
Retailers face increasing pressure to meet customer expectations for next-day or same-day delivery, but the quality of service frequently fluctuates. More than half of consumers – 57 percent – say unprofessional delivery is a factor in whether they buy from a retailer again, according to a report from courier business Dropoff.
Most small eCommerce retailers blame Amazon for aggressively marketing and promoting fast and free delivery. And eBay started a big push to get more sellers to offer 2 to 3-day guaranteed delivery. Fast delivery is now a necessity in eCommerce. And a report by same-day logistics services provider Dropoff, Inc. drives home this business reality.
A new survey from same-day delivery specialist Dropoff shows consumer expectations around delivery are increasing, but their experiences with those deliveries have worsened. The survey shows they expect faster delivery and a higher level of professionalism than previous years, with 43 percent expecting companies to have “much faster” delivery times, up from 35 percent in 2017.
Dropoff’s 3rd annual study of U.S. consumers regarding their shopping and delivery expectations proves that the demand for faster delivery isn’t going anywhere. It also reveals consumer sentiment towards traditional carriers as well as crowdsourced and peer-to-peer delivery services. The findings point to one important takeaway for retailers and logistics companies: consumers are not willing to sacrifice quality for speed.
We all know consumers want fast delivery. But did you know their expectations are growing year after year? 43% of U.S. consumers expect companies to have much faster delivery times now than they offered a year ago. Yet there remains a big discrepancy between how soon consumers want to receive items and how quickly they actually receive them.
A new survey reveals that U.S. consumers are dissatisfied with delivery experiences and have low trust in crowdsourced, peer-to-peer delivery of e-commerce purchases. New data from a survey released by Dropoff shows that only 14% of U.S. consumers trust crowdsourced, peer-to-peer delivery
New data from a survey released by delivery industry leader Dropoff shows only 14% of U.S. consumers trust crowdsourced, peer-to-peer delivery services; and 75% of consumers want a more professional delivery service.
Sean Spector, the CEO of Austin-based delivery service Dropoff, agrees that if anything seems suspicious about a package you receive, to call 911. Spector said there are things consumers can do to be on the lookout for suspicious deliveries.
Boston Retail Partners’ 2017 Digital Commerce Survey showed that same-day delivery was offered by 51 percent of retailers in 2017. While that number seems significant, more than half of those described their service as “implemented and needs improvement.” It’s clear retailers are headed in the right direction, but there are a few areas to focus on to ensure you’re on the right path to delivering the most cost-effective, efficient and reliable same-day delivery for your customers.
An Austin-based startup that's aiming to change how businesses deliver their goods has expanded into the Palo Alto area -- a move that could make purchasing items from local shops easier. Dropoff launched its delivery service along the Midpeninsula on Tuesday and stated that it's teaming up with local businesses from Palo Alto to San Jose to provide same-day delivery to customers 24 hours a day.
Technology company Dropoff has announced a new market for its same-day delivery service. The Austin-based company will now operate in San Jose, making it the 18th national market in which the company services retail, food, and other businesses. With today’s launch also comes the news that Dropoff’s first client in San Jose will be SusieCakes Bakery.
Dropoff today launched services in San Jose and the Peninsula and announced SusieCakes Bakery as its national partner and first client in the market. This announcement follows the Austin-based company’s recent growth into Atlanta and Las
How can businesses better prepare for the flood of orders — many of them last-minute — on Valentine’s Day? Teaming up with a third-party logistics partner that specializes in last mile delivery can alleviate an enormous burden. Businesses can gain access to a large pool of drivers and vehicles without the extra costs, liabilities and headaches of doing it on their own.
New data released from Dropoff, a same-day delivery service, shows a majority (60 percent) of U.S. holiday shoppers are more likely to purchase gifts from retailers that offer same-day delivery. That number goes up for the 67 percent of consumers who plan to do last minute holiday shopping this year. Of those, 90 percent said they are more likely to purchase from retailers offering same-day delivery.
The top factor playing into the holiday season is the retailer's capability to deliver product fast and quick. Same-day delivery is a key factor in where shoppers shop and reveals a high correlation with consumers' purchase intent and brand loyalty, according to data from Dropoff.
Roughly 60% of holiday shoppers prefer to buy from retailers offering same-day delivery, according to a Dropoff survey. Unsurprisingly, that number rises for the 67% of last-minute shoppers. A total of 90% of last minute shoppers seek to buy from retailers offering same-day delivery.
A new survey from Austin-based Dropoff has indicated that a majority (60%) of US holiday shoppers are more likely to purchase gifts from retailers that offer same-day delivery. Dropoff added that the number goes up for the 67% of consumers who plan to do last minute holiday shopping this year. Of those, 90% said they are more likely to purchase from retailers offering same-day delivery.
New data released today from Dropoff, which provides a same-day delivery service for businesses, reveals that the majority of U.S. holiday shoppers — 60 percent — are more likely to purchase from retailers who offer same-day delivery. And of course that number is higher for those planning last-minute shopping. Of those respondents, who represent 67 percent of consumers, a full 90 percent planned to opt for retailers providing same-day delivery.
New data released today from Dropoff, the same-day delivery leader for businesses, shows a majority (60%) of U.S. holiday shoppers are more likely to purchase gifts from retailers that offer same-day delivery. That number goes up for the 67% of consumers who plan to do last minute holiday shopping this year. Of those, 90% said they are more likely to purchase from retailers offering same-day delivery.
At the same time, it also shows the need for managed services by those companies lacking Amazon's resources. "The news is further evidence that last mile logistics and optimizing the supply chain are top of mind for retailers right now, said Sean Spector, CEO & co-founder of same-day delivery company Dropoff.
In mid-September, Sprinkles Cupcakes announced that it would be working towards getting its products to customers faster than ever before in major U.S. cities across the country. The solution for same-day delivery comes through a partnership with Dropoff. The courier has been working with major names in the retail baking industry to innovate how they ship their goods to consumers.
It doesn't matter if a retailer is big or small when it comes to product delivery, as delivery service is now a differentiator with consumers. And it's not just same-day smooth delivery that's in demand, but services such as real-time tracking, reliability and delivery verification playing important roles in ensuring customer satisfaction.
Dropoff’s CEO and co-founder Sean Spector said having well-rested and engaged employees at work leads to better results. For Dropoff, offering a flexible policy had everything to do with providing autonomy and flexibility to its employees.
The nation’s first cupcake-only bakery, Sprinkles Cupcakes, is looking to get its popular products to customers quicker than ever before with its latest partnership. The company is teaming up with same-day courier Dropoff for a solution to delivering cupcakes to customers nationwide the same day they’re ordered. Dropoff is launching its service in two Sprinkles-cities, Atlanta and Las Vegas.
With more same-day-delivery services popping up, who says you can’t always get what you want? It’s just a matter of time before more local businesses add same-day delivery service, said Brian Gordon, co-owner of Las Vegas research and consulting firm Applied Analysis. Austin-based startup Dropoff Inc. may speed up the trend locally. Dropoff, a same-day delivery service for businesses, officially launches Tuesday in Las Vegas.
Dropoff, the company reinventing the courier industry with its innovative same-day delivery solution, and Sprinkles, the first cupcake-only bakery turned national dessert-sensation, today announced a national partnership to offer cupcake lovers convenient and reliable same-day delivery. In support, Dropoff is launching its service in two Sprinkles-cities, Atlanta, GA and Las Vegas, NV, and the companies are selecting 100 businesses in each city to receive a free cupcake delivery. With this launch, Dropoff now serves 17 Sprinkles locations, with more to come.
Austin startup Dropoff, which specializes in same-day delivery services for businesses, is donating $1 to the American Red Cross for every delivery made. This applies to deliveries across the country, not just in Texas.
"Dropoff, an Austin B2B delivery startup, will donate $1 to the Red Cross for each delivery it makes this week."
"The Austin Chamber of Commerce announced its Austin A-List winners at a big party at ACL Live Thursday night. In all, 17 startups were selected from 175 nominations."
"More than 800 people turned out Thursday night at ACL Live at the Moody Theater to celebrate 17 companies that made the Austin Chamber’s 2017 Austin A-List of the Hottest Startups. In the growth or mid-stage category, the winners included Aceable, Digital Pharmacist, Dropoff, High Brew Coffee,
"The Austin Chamber of Commerce and South by Southwest Thursday revealed the A-List winners across three categories."
"The Austin Chamber revealed the 2017 Austin A-List of the Hottest Startups that included 17 local companies in various stages that demonstrate business innovation. About 175 companies were nominated and considered this year by a panel of independent judges. The companies reflected businesses in three investment stage categories: emerging, growth and scale."
"On May 10, Austin-based same-day delivery service provider Dropoff raised $8.5 million in a Series B round led by Fulcrum Equity Partners out of Atlanta. That round also saw participation from existing investors Greycroft Partners and Correlation Ventures."
"Austin, TX-based same-day-delivery startup Dropoff received an equity infusion of $8.5 million in order to expand its network to 50 cities, DC Velocity reported."
"Dropoff, a three-year-old, Austin, Tex.-based on-demand, same-day delivery service for businesses, has raised $8.5 million in Series B funding led by Fulcrum Equity Partners in Atlanta. Other participants in the round include earlier backers Greycroft Partners and Correlation Ventures. The Austin American Statesman has more here."
"The Austin-based startup, founded in 2014, plans to use the money to expand to 35 additional markets in North America, according to a news release. Last week, Dropoff announced it had entered three new markets: San Diego, Fort Worth and Nashville. To date, the company provides same day delivery service to 15 cities."
"A group of investors has provided $8.5 million in funding to Dropoff Inc., the delivery company said. The equity infusion will enable Austin, Texas-based Dropoff, which specializes in same-day, last-mile deliveries, to expand its U.S. network to 50 cities, the company said. Dropoff recently added San Diego; Fort Worth, Texas; and Nashville, Tenn., bringing to 15 the number of U.S. markets it serves."
"Dropoff, an Austin, Texas-based provider of same-day delivery solutions for business, has raised $8.5 million in Series B funding. Fulcrum Equity Partners led the round, and was joined by Greycroft Partners and Correlation Ventures."
"Atlanta growth equity firm Fulcrum Equity Partners has invested in an Austin logistics software firm Dropoff. Other participants in the $8.5 million Series B round include Greycroft Partners and Correlation Ventures."
"Dropoff, same-day delivery for businesses: $8.5M led by Fulcrum Equity Partners, participation from Greycroft, Correlation. CEO Sean Spector is an angel investor, former TechStars mentor, and investor at NextGen Ventures."
"Dropoff, an Austin-based B2B delivery and logistics company, raised an $8.5M Series B funding round. The round was led by Fulcrum EquityPartners (Atlanta). Other VCs in on it were Greycroft Partners (New York) andCorrelation Ventures (San Diego)."
"Dropoff, the company reinventing the courier industry with its innovative and technology-backed same-day delivery solution for business, announced today it raised $8.5 million in Series B funding led by Fulcrum Equity Partners in Atlanta. Other participants in the round include distinguished firms and Series A investors including Greycroft Partners and Correlation Ventures."
"Austin courier service Dropoff has collected $8.5 million to speed its entrance into new cities and ramp up hiring, the company said Monday. Dropoff, which launched in 2014, offers same-day delivery services for businesses using online tools for ordering and tracking. "
"The company recently raised $8.5 million in funding and said it expanded to three new cities for a total of 15. The funding, led by Fulcrum Equity Partners, as well as existing investors like Greycroft Partners, gives the startup a valuation of $34 million, up from $17.5 million in the previous round in 2015, according to PitchBook Data Inc. Dropoff has raised $15.5 million to date."
"Dropoff, an Austin-based startup that offers same-day courier delivery services, announced on Thursday that it has expanded its services to San Diego, Fort Worth and Nashville. Following February’s expansion into Denver and Phoenix, Dropoff now supports 15 cities nationwide. The company will continue to go live in additional cities through the remainder of the year."
"Dropoff, an Austin-based B2B delivery service, is expanding to Fort Worth, San Diego and Nashville. That follows an expansion earlier this year to Denver and Phoenix. It now operates in 15 markets."
"Dropoff, the company reinventing the courier industry with its innovative same-day delivery solution for business, today announced its expansion into San Diego, Fort Worth and Nashville. This announcement follows the company’s most recent growth into Denver and Phoenix in February, and brings its proprietary logistics technology and highly-rated service to even more local and national businesses. The addition of these three new markets brings the company’s total count to 15 nationwide, spanning from the West Coast to the East."
"Courier service Dropoff recently expanded into Phoenix with its proprietary technology platform for last-mile, same-day delivery for businesses large and small. Among the features its technology enables are real-time tracking and confirmation of order status with easy Web and mobile ordering, along with signature verification once the delivery is completed, and transparency as to price even before the order is placed."
"When Uber unveiled its same-day delivery service, UberRush, it was supposed to be the FedEx killer, dominating local business deliveries and changing how businesses move goods around a city. Two years later, UberRush is still only in the three cities it initially launched in, while a new name has been quietly growing around the rest of the country. Dropoff, an Austin-based startup, has expanded into five different states and 12 cities in the last two years, CEO Sean Spector told Business Insider."
"In a statement sent to Post&Parcel yesterday (21 March), Dropoff said: “70% of those surveyed have had their deliveries arrive late and 42% have experienced a damaged delivery. Most notable 72%, up from 52% in 2016, want a more professional delivery person. Also, a majority of respondents said if a retailer’s delivery person was unprofessional they would not shop with that merchant again.”
"Retailers have increasingly looked to the sharing economy for the promise of speed to meet customer expectations and solve their last-mile delivery challenges. That need for speed has meant many retailers are sacrificing reliability and professionalism. New data from a national survey by delivery industry leader, Dropoff, shows that 37% of consumers have lost trust in peer-to-peer delivery services and are not getting the service they deserve with current couriers and delivery services."
"Dropoff has expanded its same day delivery for business service to Denver, Colorado and Phoenix, Arizona. The Austin-based startup expanded to other markets in Texas and to Florida and California last year."
"A Texas-based startup company is expanding its business to the Valley. Dropoff Inc. partners with small and large businesses, using independent contractors, to deliver items. According to the Phoenix Business Journal, the courier service has delivered for more than 1,500 clients since its launch nearly three years ago. The offices are near 46th and Washington streets in Phoenix."
"Dropoff Inc. has expanded its delivery area into Colorado and Arizona, continuing to move toward its goal of building a nationwide network, the company said Monday. The company offers business clients a delivery service with last-mile logistics features such as web and mobile ordering, flexible delivery options, transparent pricing, real-time tracking and confirmation, up-to-the-minute ETAs, delivery agent ratings, and an application programming interface (API) that allows automated data sharing, Dropoff says."
"Austin-based delivery-on-demand startup Dropoff launched in Denver this week. The service handles last mile same-day delivery for brands like Neiman Marcus and Airbnb, also offering a courier-style service for small businesses. The company’s presence in Denver spans from Arvada to Centennial, covering the entire metro area."
"Dropoff, a startup providing on-demand, same-day delivery for businesses, announced on Monday the expansion of its services to Denver and Phoenix. This news follows their 2016 growth strategy which included additional markets in Florida, Texas and California. Their clients include Whole Foods, Zazzle, Neiman Marcus, AirB&B and JW Marriot."
"An Austin, Texas-based tech startup that is working to solve the on-demand, same-day delivery logistics problem for businesses has expanded its service into Denver and Phoenix. Dropoff Inc. works with business from small local bakeries to large retailers to deliver items using independent contractors/agents."
"An Austin-based tech startup that is working to solve on-demand, same-day delivery problems for businesses has expanded into Phoenix and Denver. Dropoff Inc. partners with businesses from small local bakeries to large retailers to deliver items using independent contractors/agents."
"An Austin, Texas-based tech startup that is working to solve the on-demand, same-day delivery logistics problem for businesses has expanded its service into Denver and Phoenix. Dropoff Inc. works with business from small local bakeries to large retailers to deliver items using independent contractors/agents."
"An Austin-based tech startup that is working to solve the on-demand, same-day delivery logistics problem for businesses has expanded its service into Phoenix. Dropoff Inc. partners with business from small local bakeries to large retailers to deliver items using independent contractors/agents."
"Today, Dropoff announced its latest expansion into two new states, with operations in Denver, Colorado and Phoenix, Arizona. This announcement follows the company’s successful growth in 2016, with new service in Florida, Texas and California, and brings its proprietary logistics technology and highly-rated service to even more local and national businesses."
"Dropoff, the company reinventing on-demand, same-day delivery for business, today announced the launch of its first mobile app that allows clients to place and track courier and same-day delivery orders. The app is immediately available to download in the Apple App Store and the Google Play Store."
"A senior Morgan Stanely executive, a well-known tech and transportation entrepreneur, a Dell senior vice president and the boss of a commercial janitorial company are among the new directors at the Austin Chamber of Commerce for 2017."
"Dropoff’s study revealed that 89% of consumers say they are concerned about their holiday gifts arriving on time and 83% are concerned about their holiday gifts arriving damaged. While these may sound like concerns about delivery companies, in fact, the study uncovered that customers reward and blame brands for the respective successes and failures of holiday deliveries. Specifically, when delivery goes smoothly, 96% say it reflects well on the brand/retailer. And when delivery goes poorly, 94% blame the retailer, while as few as 42% blame the delivery provider."
"Dropoff, a company that provides medical deliveries among other things, continued its expansion into new markets in 2016. And it appears ready to make more moves in 2017. The company, led by Sean Spector, has raised more than $7 million in capital from investors, including New York-based Greycroft Partners and Austin-based Austin Ventures and Silverton Partners. They've found efficiencies traditional currier services haven't."
"However, poor delivery is not limited to damaged goods - many consumers now consider on-time to delivery to be just as important, and are willing to pay a premium to ensure it. Dropoff estimates 89% of consumers are concerned about receiving a product late, while 83% are concerned about damaged products."
"New data released today from Dropoff, the same-day delivery leader, shows the holiday season is a particularly pivotal time for brands to win or lose customer loyalty based on delivery experiences. According to analyst firm eMarketer, online holiday sales are expected to reach $95 billion as Americans purchase holiday gifts, ranging from retail items to food and grocery and floral, that require delivery. To get millions of purchases to customers, brands rely on delivery service providers and logistics to ensure the right product reaches the right customer in the right condition and on-time."
"A new study from courier and same-day delivery provider Dropoff, in partnership with market research firm Kickstand, reflected the desire for faster delivery. It found that 56% of millennials expect same-day delivery, compared to 32% of non-millennials. A higher number – 64% – said they were more likely to make a purchase if there was a same-day option, compared to 40% of non-millennials."
"Miami, its time we get the same-day delivery delivered to us! Dropoff, the company reinvented on-demand delivery for businesses and has announced two new cities; Miami and Fort Lauderdale. The move brings its proprietary logistics technology and highly-rated service to Florida. Local and national businesses that call South Florida home will now be able to better serve their customers with on-demand, same-day delivery from Dropoff!"
"This announcement follows the company’s expansion and rapid success in Miami and Fort Lauderdale in August, and brings its proprietary logistics technology and highly-rated service to more local and national businesses that call Florida home. Our continued expansion in Florida is a great move for our business and for our clients,” said Sean Spector, CEO of Dropoff."
"Dropoff, the Austin-based B2B courier service, has continued its expansion in Florida by adding service in Orlando and Tampa. You might recall they launched in Miami and Fort Lauderdale in August."
"An innovative courier service is dropping into the Tampa market. Dropoff, a company that has turned the on-demand same-day delivery service industry on its head, is now offering its services in the Tampa Bay region. The company, which got its start three years ago, has experienced steady growth, with operations located in major cities throughout the U.S."
"On Wednesday, same-day Business Delivery service, Dropoff, announced its latest market expansion with operations in Orlando and Tampa. This announcement follows the company’s expansion in Miami and Fort Lauderdale in August, and brings its proprietary logistics technology to more local and national businesses that call Florida home."
"Today, Dropoff, the company reinventing on-demand, same-day delivery for businesses, announced its latest market expansion with operations in Orlando and Tampa. This announcement follows the company’s expansion and rapid success in Miami and Fort Lauderdale in August, and brings its proprietary logistics technology and highly-rated service to more local and national businesses that call Florida home."
"Traditional delivery services can get packages to their destinations fast, but few offer services as fast as Dropoff does. This startup specializes in same-day delivery and has been delivering packages to businesses and individual customers in Austin, Houston, San Antonio and Dallas successfully since 2014. Dropoff services are now available in Los Angeles, California, and the South Florida area, including Fort Lauderdale and Miami."
"A recent survey conducted by Dropoff, a leader in same-day delivery for business, demonstrated this point- customers are more likely to buy from businesses that provide expedited delivery. This desire for speed isn’t exclusive to e-commerce; it’s true across a variety of industries including healthcare."
"It’s the era of consumer convenience, and businesses are working to engage customers with everything from better service to competitive pricing to faster shipping. Delivery is one of the largest areas of disconnect between businesses and their customers. This is because customers increasingly expect products and services to be delivered faster, but increasing delivery speed is hard for businesses to manage and scale."
"Dropoff, a company which facilitates on-demand, same-day delivery for businesses, announced its latest expansion with two new cities, Miami and Fort Lauderdale. The move brings its proprietary logistics technology and highly-rated service to Florida for the first time. Local and national businesses that call southern Florida home will now be able to better serve their customers with on-demand, same-day delivery from Dropoff."
"Dropoff, a same-day delivery service, also launched Aug. 23 in South Florida — but this one is aimed at businesses. Dropoff helps companies in the tricounty area make deliveries to their customers or meet their supply needs on a daily basis. It also offers Florida intracity delivery, such as from Miami to Orlando."
"Uber uses technology to disrupt the taxi business and Airbnb is using it to disrupt the hotel field. Now, Austin-based Dropoff has arrived in Miami and Fort Lauderdale with technology to disrupt the delivery business."
"Founded in 2013, Dropoff, the on-demand courier service for businesses, announced this week its expansion into Miami and Fort Lauderdale. The launch in the Florida cities occurred one month after Dropoff moved into its first California market in Los Angeles."
"Courier services have virtually always been a staple of cities and downtown business districts. But the process of getting things from Business A to Business B has hardly evolved -- it's still an industry run almost entirely through bicycles, motorcycles, cars and vans."
"The company provides same-day courier services for businesses using proprietary logistics technology. With Miami and Fort Lauderdale added to its map, Dropoff is now available in seven U.S. cities."
"The Austin company is making the move just one month after opening in Los Angeles— its first move outside Texas. The on-demand service is now available in the three most populous states, according to a Dropoff announcement."
“Our goal is to be the first national same-day delivery provider for businesses, and Florida was a logical next step in the expansion of our technology platform and 5 star-rated service. Now, Dropoff is available in all three of the most populous states in the U.S., allowing us to better serve our national and regional clients.”
"In this age of consumer convenience, everyone is racing to provide same-day delivery to customers. Google and Amazon are testing the waters, but same-day delivery is still inaccessible to most businesses. Dropoff, a leader in same-day delivery for businesses, announced an update to its back-end infrastructure that changes the way it manages its rapidly growing fleet of same-day delivery couriers."
"Most delivery startups have focused on bringing us lunch or fetching our dry cleaning. Dropoff wants to leverage software and GPS to digitize business-to-business courier services. Two years after launching in Austin, the startup has expanded service to Los Angeles."
"Austin-based same-day delivery service Dropoff is expanding to LA. Founded in 2014, the company has quickly established itself as the leader in on-demand, same-day delivery service, offering a platform designed for companies in a pinch."
"Dropoff Inc., the on-demand courier service for businesses, is expanding to Los Angeles, a year after loading up its coffers with capital to support the move."
"Dropoff founder and CEO Sean Spector makes it a point to emphasize that the Austin, TX-based startup is a delivery service for businesses. 'We are an extension of these businesses and their brands,' he says."
"Running a business in Los Angeles has become a challenge for both owners and employees alike. However, companies looking to ease their workload can now turn to Dropoff, a same-day delivery service for businesses, who announced its expansion to Los Angeles."
"Austin-based Dropoff is expanding to Los Angeles -- The City of Angels, dude -- their first city outside of Texas. Seeing that Favor got in front of their skis a little bit with their quick market growth, we'll have to see how Dropoff manages their expansion in the coming months."
"Dropoff, an on-demand, same day delivery startup, said today that it has launched its services in Los Angeles, as the first expansion of the startup into California. The startup, based in Austin, Texas, says it is targeting its on-demand delivery service at businesses, particularly those in the film and television, health care, professional services, food and grocery, and retail area."
"Dropoff Inc., the on-demand courier service for businesses, is expanding to Los Angeles, a year after loading up its coffers with capital to support the move."
"Dropoff, the company reinventing on-demand, same-day delivery for businesses, announced today its expansion to Los Angeles. The move brings its proprietary logistics technology and highly-rated service to California for the first time. Businesses across all of Los Angeles' top industries, including film and television, health care, professional services, food and grocery, and retail can now better serve their customers with on-demand, same-day delivery from Dropoff."
"Intelligent Dispatch is a fast and scalable dispatch system that will operate 24/7/365 to automatically and consistently respond to delivery requests within seconds. The technology features artificial intelligence-like decision-making capabilities that take into account real-time traffic conditions, geospatial information, order timeliness, and current agent capacity."
"Dropoff, a leader in same-day delivery for businesses, today announced an update to its back-end infrastructure that changes the way it manages its rapidly growing fleet of same-day delivery couriers. The technology, Intelligent Dispatch™, marks a huge step forward in managing the complexity of real-time, same-day delivery requests, 24/7, across a variety of industry needs."
"Technology is an industry of constant change. To survive in a field that invents, pivots and adopts at lightning speeds is difficult, and as such, the importance of continual learning is paramount. Reading is a quick and accessible way to knowledge, and a powerful book has the ability to challenge and inform the way we think."
"The days when a CIO focused strictly on keeping technology systems working and up to date are over. As technology continues to evolve at a rapid pace, CIOs can often spend less time making sure systems work and more time focusing on IT strategies that benefit the entire company."
"Dropoff found in a recent national study of consumers’ expectations that 60% of them reported passing on a purchase from a retailer due to slow delivery times."
"Consumers today can get their hands on a product faster than ever before. So it might not come as a surprise that six in 10 (60 percent) of them reported that they decided to abandon their virtual shopping cart when told that delivery will take longer than they anticipated, a new study from delivery service provider Dropoff revealed."
"60% of customers abandon baskets due to slow delivery. A survey by Dropoff has discovered that customers are abandoning online baskets because their expectations for delivery are not being met. 40% of consumers said delivery is a very important factor in determining whether or not they make a purchase."
"How fast a retailer offers delivery of online purchases plays a big role in sales conversion and loyalty. According to a new survey of 650 U.S. consumers from same-day delivery provider Dropoff, 60% of respondents reported they have decided not to purchase from a retailer due to slow delivery speed"
"The data from same-day delivery provider Dropoff found that the median expectation for retail delivery is 2 days, and 60 percent of consumers have decided not to purchase from a retailer due to slow delivery speed. What’s more, 40 percent of respondents said they would prefer same-day delivery, although just 1 percent expects to receive items this fast."
"Today, Dropoff, a leader in same-day delivery, announced the results from their national survey on consumers’ expectations when it comes to delivery speed. Among the most important findings is that 60% of consumers reported they have decided not to purchase from a retailer due to slow delivery speed."
"If you're a courier startup, it's the call you hope for: Michelle Obama wants barbecue. Can you get it to her? Austin-based Dropoff made it happen Wednesday, delivering bags of brisket from Micklethwait Craft Meats in East Austin to the First Lady's plane on the tarmac at Austin-Bergstrom International Airport."
"With world leaders in town and hundreds of journalists, SXSW is one of the best places to make a big splash with a product launch or promotional opportunity. Austin-based Dropoff shows in the photo below how it delivered BBQ right to Michelle Obama's private jet."
"When you're the First Lady, things come to you. And when you're a Austin-based on-demand startup, you bring things to the people, especially those who go by acronyms like POTUS and FLOTUS. When First Lady Michelle Obama came to town, Dropoff was able to be the star of the delivery show by bringing BBQ to her (and her crew) on the tarmac by her private jet."
"Dropoff provides same day delivery services for businesses of all types, and they have specialty drivers that are HIPAA certified for medical deliveries."
"Austin-based Dropoff has been sprinting ever since they launched in November 2014. The company has raised over $8 million to date from notable investors like Austin Ventures, Silverton Partners and Mucker Capital. The company's same-day delivery order management system and independent delivery agents allow businesses to meet on-demand expectations without building delivery infrastructure from the ground up."
"We've made tremendous progress in our first year and are ahead of our initial growth plan," stated Sean Spector, CEO and co-founder of Dropoff. "This is great evidence that Dropoff's service is exceeding the demands of the business market."
"... it's great to see Dropoff succeeding in the increasingly-crowded on-demand delivery space."
“Dropoff aims to become the national brand for same-day, offering the best experience possible, built on a proprietary technology platform and with a deep focus on realiability, convenience and service.”
"It's pretty easy to hear the optimism in Sean Spector's voice when he talks about the future of Dropoff, a same-day, business-to-business software platform and delivery service."
"This expansion, along with the existing markets of Austin and Houston, brings the total number of Dropoff locations to four, and allows the company to cover the largest cities in Texas."
"Austin-based Dropoff has been sprinting ever since they launched in November 2014. ... Christian Carollo is one of the founder's of Dropoff, and also acts as the CTO. Prior to joining Dropoff he has served in various enginering positions at Gamefly and Movies.com. Built in Austin caught up with Carollo to learn more about what's powering Dropoff technology today."
"Dropoff named as finalist for The Time Warner Cable Business Class Customer Service & Loyalty Award, which recognizes any organization in any industy dedicated to outstanding customer service and satisfaction in all aspects of sales and service."
"This same-day, business-to-business delivery service allows companies to create orders on any device ... Their API lets businesses weave deliveries into e-commerce platforms and warehouse management software.
"Dropoff says its selling point is the much better experience it provides thanks to things like down-to-the-minute arrival time estimates, real-time tracking, and upfront and transparent pricing, among other things."
"'This isn't just pick-up and delivery, this is logistics,' says Sean Spector, co-founder of Dropoff. 'There are delivery windows, timing of pickups, proof of delivery signatures required ... Right now there's a hole in the market, there really is no national same-day business delivery provider. That's what we want to be.'"
"Today, the ability to move all sorts of things same-day has become more and more important to businesses to be successful. No one has ever really built a national same-day delivery provider and that's what we want to be."
"The Austin company said it plans to use the capital to expand its service beyond the Austin and Houston markets."
"Dropoff Inc., an Austin-based same-day delivery service for businesses, is planning to expand to San Antonio this summer after raising $7 million in a Series A round of funding."
"Dropoff, a year-old, Austin, Tex.-based, on-demand, same-day delivery platform for businesses, has raised $7 million in Series A funding led by Greycroft Partners, with participation from Correlation Ventures, Texas Atlantic Capital, and Wild Basin Investments."
"This funding demonstrates how customers value and recognize what we are building – a transformative same-day logistics solution for businesses."
“Same-day B2B delivery startup @Dropoff raises $7M A led by @GreycroftVC.”
“The on-demand economy continues to grow and Dropoff is well-positioned to serve the same-day delivery needs of both traditional industries and the fast-growing new categories of healthcare, food & grocery, and retail & e-commerce.”
"Dropoff uses screened, insured and uniformed agents to deliver goods. Customers place their orders online using a mobile phone, computer or tablet via its website. An agent then accepts the request and arrives to pick up and deliver the goods within minutes."
"'The idea is to make it really convenient and fast to place orders and track them', Spector told the Houston Business Journal. 'It's already garnered local customers', said Spector. Some of its customers include Central Market, Whole Foods and Green Bank."
“Houston is a natural next step for Dropoff with the close proximity to our Austin headquarters, and as one of the largest U.S. metro areas with strong business growth,” said Sean Spector, CEO and co-founder of Dropoff. “Now we can support companies in Houston with best-in-class same-day delivery services so they can focus on other pressing matters rather than worrying about their logistics needs.”
"We know there is an opportunity here and have been 100% focused on making mission critical deliveries for businesses. The Dropoff experience is better because we offer unmatched reliability, superior convenience and exceptional service all powered through a highly scalable, proprietary technology platform," says Spector."
“Backed by leading venture capital firms and prominent angel investors, company offers businesses a superior experience built on unmatched reliability, convenience and service, all powered by a proprietary technology platform.”
“Dropoff offers a web and mobile dashboard that lets you book a courier anytime, review prices before you start, get reliable ETAs and then track the package as it’s moving.”
“The startup, which has offices near 8th and Brazos streets, raised $1.85 million in seed funding in May and today is backed by several venture capital firms and angel investors.”
“The company, which is launching today with $1.85 million from Austin Ventures, Silverton Partners, Mucker Capital and others, says it’s targeting an underserved niche in the $8.7 billion same-day delivery market.”
"The Austin-based company designed its service to enable businesses to manage same-day deliveries using online technology tools."
“The company, which plans to expand to additional metropolitan areas in the near future, hopes to modernize the same-day courier industry by introducing high-tech solutions and exceptional customer service to its business clients.”
“Dropoff’s secret sauce is in making the courier process easy to track in real time and easy to order online.”
“With Dropoff, businesses will be able to manage their same-day courier needs through a simple online process that provides true real-time tracking, ease-of-use in ordering and confirmation, transparent pricing, and accurate ETAs for pickup and delivery.”
“The startup said its courier pickup and delivery service will be available in Austin for industries such as legal, real estate, accounting, health care, food and grocery, hospitality and retail.”
"As for Dropoff's plans for expansion, Spector said, 'Starting today we're available in Austin and surrounding areas, but plan to expand to other metropolitan areas soon. Our goal is to become the national leader for courier and same-day delivery for businesses.'"