How to Find the Best Courier Service for Your Nashville Business

Finding the best courier service to handle logistics and deliveries for your business in Nashville and surrounding areas within Davidson County doesn't have to be hard. You just need to know what to look for, so you can be sure that you're hiring an honest, reliable and efficient courier company. Here are eight criteria to help you select the best local courier service:

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Customer Service

Your courier company should make providing outstanding customer service its priority. It should treat all customers with courtesy, and handle every delivery with care and attention. The best courier service values customer service so you can expect consistently helpful and courteous treatment from everyone in the company.

 

Reliability

Running a business means you already have a lot on your plate, especially in a growing city like Nashville. You don't want to sweat your logistics and deliveries. And you shouldn't have to if you have a reliable courier service to take care of it for you. The best courier service gives you the peace of mind in knowing that your documents and packages are in good hands. Whether you have a bank run in Forest Hills, a catering delivery in Donelson, or flowers being dropped off in The Gulch, you should be able to put your full trust in your courier service. 

 

Honesty 

The best courier service makes sure it communicates with its customers in an honest and forthright manner. If a problem arises during a delivery, your courier service should take the initiative to clearly communicate the situation, and work with you to resolve the problem expediently. When a courier service makes the effort to communicate honestly, you can trust that your deliveries will be in good hands.

 

Professionalism

Your courier service should properly represent your brand when they make deliveries. The drivers should wear uniforms, and drive clean, branded vehicles to project a professional image. After all, when you're hiring a courier service they become an extension of your brand. 

 

Transparency

It's important that you stay in the loop and know exactly where your packages are at all times. Clear communication from your courier company is essential. If there's any delay or issue, you should expect to be notified right away. The best courier service allows customers to track their orders with an online system that provides real-time updates on a live map of Nashville to make sure every package is delivered safely to where it needs to go.

Ease of Use

The best courier company offers customers multiple options for order placement (e.g. online, via a mobile app or on phone) with a user-friendly system. Additionally, an excellent courier service allows customers to track their deliveries during the entire process. Customers and recipients can expect email notifications on updates and upon completion.

A Fair Value

The best courier service in Nashville offers excellent value for the price. It also makes sure all pricing information is communicated up front, so customers aren't hit with unexpected charges after an order is placed.

Sufficient Manpower

The best courier service makes sure it's properly staffed to handle deliveries even on the busiest days to avoid delays and other issues. It also has couriers and staff working after hours and on weekends to ensure that deliveries are taken care of expediently in this major music and recording center where "business hours" are rarely 9-to-5.

Our team at Dropoff meets this criteria and more. We provide honest, professional and efficient same-day delivery services in ­­­­­­­­Nashville and Davidson County. We are familiar with the Nashville area, and its renowned music industry. Easily place an order online, by phone, or through our mobile app and get upfront pricing. When your delivery is en route, you can track it on a live-map and will receive signature verification emails upon completion. In addition, our Agents are HIPAA compliant, background-checked, and insured so you can rest easy knowing your deliveries are in good hands. Check out our services to see how we can help and get started with Dropoff today!

 

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What Our Clients Are Saying

"Just wanted to reach out and say ... WOW! We are already becoming big fans of Dropoff! Please, keep it up! We are definitely looking forward to 2017 with Dropoff!"

Amanda Morse - HR and Aministrative Manager, Newport Med Specialty Healthcare Management

 "In this fast paced Austin hotel environment, we are always in demand for the highest level of service providers. Dropoff is one such provider, and our “go to” for all of our courier needs. They are swift, professional, and fairly priced for our guests. Their online system is a breeze, and we always know a driver will be here to pick-up or drop-off on time, with a smile!"

SHEENA GENDRON - Concierge Supervisor, JW Marriott Austin

"I've used lots of courier services over the years and Dropoff is by far my favorite. The drivers are neat, courteous, in uniform and friendly. I love the web functionality - you can literally see on a map exactly where your package is at any moment! Also, the mobile version of their website works great and makes scheduling a breeze, even when I'm not at my desk. I can't imagine using anyone else again!"

ANDI VOPALENSKY MORALES - SENIOR ACCOUNT EXECUTIVE, ZAZZLE
How It Works

How It Works

Start a Dropoff from anywhere

24/7, at the office, home, or on the go. Get upfront pricing and arrival times.

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Agent arrives for pickup

Track your Dropoff on a live map throughout the delivery process.

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Delivered and confirmed

Instant confirmations let you know exactly when your Dropoff is picked up and completed.

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Dropoff Delivers More

Dropoff Delivers More

Service with a Passion
SERVICE WITH A PASSION

We go the extra mile to deliver the highest level of service.



Upfront Pricing
UPFRONT PRICING

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

On-demand or pre-scheduled, choose from 2-Hour, 4-Hour or ASAP.

Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations
REAL-TIME TRACKING & CONFIRMATIONS

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability
SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant Agents are at your service.

Feature-Rich API
FEATURE-RICH API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement
FLEET REPLACEMENT

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

Here are just a few examples of items that Dropoff can deliver for your business.

Our Customers

A Few of Our Clients