Why Third-Party Delivery Providers do Last Mile Delivery Best

Posted by Safeena Walji on Jul 11, 2018 8:00:00 AM

With consumer demands at an all-time high in today’s e-commerce landscape, logistics providers must get creative to give people what they want. Industry titans like Amazon have taken leading strides to optimize last mile delivery with offerings like Amazon Prime and Amazon Flex for crowdsourcing deliveries. And businesses that depend on legacy shipping companies aren’t equipped to keep pace with the increasing demands of last mile delivery.

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Topics: Retail

Holiday Survey Reveals Consumers Favor Retailers With Same-Day Delivery

Posted by Safeena Walji on Jun 26, 2018 1:54:39 PM

Today, we announced the findings of our 3rd annual Holiday Survey, which sheds light on shoppers’ habits and preferences surrounding gift delivery during the holiday season. The survey reveals that consumers have higher expectations for delivery when purchasing gifts versus items for themselves, and that they’ll favor retailers with same-day delivery options during the holidays.

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Topics: Retail, Dropoff Announcements

What a Potential Target-Kroger Merger Could Mean for the Retail and Food & Grocery Industries

Posted by Safeena Walji on Apr 4, 2018 10:29:15 AM

In the last year, we’ve seen retailers undergo drastic changes in the shape of mergers and acquisitions in order to keep up with the likes of Amazon. Nevertheless, the idea of a Target-Kroger merger came as a  surprise to many. Though there are conflicting reports of its likelihood, it has us thinking: how possible is this merger, and what does this mean for the ever-evolving retail landscape?

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Topics: Retail, Food & Grocery

Survey Findings Reveal Consumers Want Even Faster Delivery, and They’re Willing to Pay for It

Posted by Rachel Carollo on Mar 20, 2018 12:01:00 AM

This week we're back at Shoptalk, the largest annual retail and e-commerce conference in the world. And for the third year in a row we’re announcing results of our annual consumer survey, which aims to uncover shoppers’ motivations and expectations surrounding delivery. 

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Topics: Dropoff Announcements, Retail

How Retailers Can Set Themselves Apart in the Age of Amazon

Posted by Safeena Walji on Mar 14, 2018 10:17:36 AM

Did you know Amazon accounted for about half of e-commerce sales in 2017? Retailers continue to search for ways to compete with the online retail giant. Three particular areas stood out in Multichannel Merchant’s 2018 Outlook Survey report: the last mile of fulfillment, outsourcing logistics services, and customer returns.

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Topics: Retail

Same-Day Delivery: Driving Brand Loyalty and Purchase Intent

Posted by Joanna Gonzales on Feb 28, 2018 5:04:02 PM

In December, Dropoff conducted it’s 2nd Annual Holiday Survey to better understand how customers form connections to a brand and make purchase decisions around the holidays. Overwhelmingly, the survey indicated that same-day delivery will be a part of an advanced strategy to retain customers and exceed their expectations. Here are some of the specific findings.

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Topics: Same-Day Delivery, Retail

The Best Retail Conferences to Attend in 2018

Posted by Joanna Gonzales on Feb 12, 2018 12:00:00 PM

Exciting things are happening in the retail world in 2018. The best retail conferences this year offer insights on new trends, challenges, and opportunities on the horizon.

With a work schedule jam-packed with meetings and deadlines, it can be challenging to keep up with industry developments. However, there are still ways you can stay current, like attending a valuable learning experience among retail industry peers.

Here’s a list of the best retail conferences we’re looking forward to in 2018.

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Topics: Retail

Dropoff’s 2nd Annual Holiday Survey Indicates That 2017 Holiday Will Be the ‘Season of Same-Day Delivery’

Posted by Sean Spector on Nov 15, 2017 8:50:21 AM

Today Dropoff announced the findings from its 2nd annual Holiday Survey. The data shows same-day delivery will be a key factor in where shoppers purchase holiday gifts this year. It also reveals a high correlation between shoppers’ purchase intent and brand loyalty.

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Topics: Retail

"I Want It Now!" - Millennials and Same-Day Delivery

Posted by Rachel Carollo on Aug 23, 2017 9:30:32 AM

The “I want what I want, and I want it now” attitude rings especially true for millennials’ shopping habits, according to an article by Multichannel Merchant, supported by individual survey data from Deloitte, Dropoff, and Moosejaw Mountaineering. And while fast shipping and the instant gratification that comes with it is important, it’s not the only thing that matters. Transparency and communication from retailers are also key factors according to the aurthor, with real-time package tracking and delivery notifications contributing to a pleasant online shopping experience for millennials.

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Topics: Same-Day Delivery, Retail

A Closer Look at Consumer Expectations Around Retail Fulfillment

Posted by Sean Spector on Jul 6, 2017 3:05:04 PM

What matters most to consumers when it comes to fulfillment? Convenience, options, and keeping costs low. And with $443 billion in e-commerce sales forecasted for 2017, retailers are under pressure to give shoppers exactly what they want. But implementing these last mile options is easier said than done.

Temando recently released their 2017 U.S. State of Shipping in Commerce report that surveyed over 1,200 US shoppers and 270 U.S. retailers for a close look at what retailers need to know in order to increase sales, boost loyalty, and close the gap between what they offer and what their customers want when it comes to last mile shipping and fulfillment.

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Topics: Retail, Last Mile Logistics