With over 40 years of experience, Steve Hansen, a third-generation Dental Laboratory Technician founded Steve’s Precision Dental to provide dentists with quality restorations for their patients. They’re a full-service lab operating in Nashville with additional satellite locations to better serve more patients. The products they provide include fabricated crowns, bridges, implants, dentures, and partials.
A large component of Steve’s Precision Dentals’ operations is their ability to pick up and deliver restorations to the several dental offices they serve.
When the company first started, they did their own deliveries which they discovered was not easy after running into numerous obstacles. They used their own staff members to deliver their products due to the difficulty of finding part-time drivers to work a few days a week. And with the handling of sensitive patient information, it was mandatory that their staff members who ran deliveries were HIPPA compliant. This process wasn't practical for their business.
In order to solve their delivery pain points, Steve’s Precision Dental looked to Dropoff’s same-day delivery service to provide a solution.
Dropoff was able to make it easy for Steve’s Precision Dental to distribute their restorations to their clients’ offices. Dropoff has extensive experience as a medical courier and works with a wide range of health care companies. Our live map tracking feature allows Steve's Precision Dental and their clients to view where their deliveries are in real-time. This gives a high level of transparency to where the orders are at all times. And, Dropoff also has background checked, HIPPA compliant, and uniformed drivers who work within their specific delivery parameters to ensure that all deliveries are within their sensitive time windows.
Roxana Sampson, a customer services representative at Steve's Precision Dental said, “If there is any problem, Dropoff jumps on it ASAP and tries to get the job done to the best of their ability. Dropoff’s customer service has been amazing, and they take out the hassle of hiring part-time drivers, and a fleet of insured vehicles.”
Teaming up with a third-party logistics partner that specializes in same-day delivery can alleviate an enormous burden. Businesses can gain access to a large pool of drivers and vehicles without the extra costs and liabilities of doing it on their own.
We are honored to work with Steve’s Precision Dental and happy to go the extra mile for them and all our clients. Ensuring deliveries are where they need to be, on time, and in perfect condition is our top priority.
Are you looking to learn how same-day delivery can help your business succeed? Visit our get started page.