In light of recent announcements from both UPS and FedEx on their respective nearly 5% rate increases for 2017, we’ve compiled a list of ways to save money by using a courier service for your same-day deliveries. You have options when it comes to delivery. Use a service that values professionalism and reliability, all while staying within your budget.
It is a misconception that hiring a third-party local courier service can increase the cost of delivering your company's important items. The truth is that a local delivery service can save you valuable time and money. No longer having to manage a fleet of delivery vehicles, or pay driver salaries, frees you up to use your money on growing your business in other ways. Maintaining a roster of delivery employees and an active fleet is hard work and can result in wasted money. For example, if you have a driver scheduled for the day, but only have a delivery every few hours, you are paying for the time that the driver is just sitting around.
Avoid Overnight Fees
Tired of racking up insane overnight fees to get your local or regional deliveries completed on time and without any roadblocks? It’s time you put your trust in a local courier service that specializes in last minute deliveries, one that operates day and night without any issues. It might be your first instinct to enlist the help of a national delivery service, like UPS or FedEx. However, many national services will charge you hefty amounts for overnight deliveries, especially if you have a large, heavy package. These rates can add up and often involve hidden fees that are not made transparent from the beginning. When delivery needs arise on weekends and at night, choosing a local courier can be the most cost-effective solution. Real time tracking, offered by Dropoff, allows you to locate and track your deliveries without a hitch, giving you peace of mind and up-to-the-minute ETAs. Additionally, Dropoff operates 24/7/365 on holidays and weekends providing you with a reliable courier service you can count on, anytime.
Increase Customer Satisfaction and Reduce Churn
Studies have shown that it costs 5 to 10 times more to attract a new customer than to retain a current one. One key way to keep your customers coming back and to save time and money in the process is to put customer satisfaction first. In this age of, “I want it, and I want it now”, same-day delivery is becoming more and more expected. In fact, in February 2018 we conducted a study and found that 53% of consumers have abandoned a shopping cart due to slow delivery speeds. But we know that providing same-day delivery is a challenge for many business owners. That’s why partnering with a reliable delivery partner is key.
Dropoff prides itself on offering unparalleled customer service. Once your customers experience packages being delivered consistently on-time without fail, your customer loyalty and retention rates will soar.
Read more about how Dropoff can save your business valuable time and money.