Why Your Miami Retail Business Needs Same-Day Delivery 

Customers in Miami expect the best when it comes to their retail experiences. They want the convenience of online shopping and the "instant gratification" offered by brick and mortar stores. There are many retailers vying for shopper’ attention in the Miami metropolitan area. To stand out from your competitors, you must provide an experience that exceeds customer expectations. 

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A great way to boost customer satisfaction and increase loyalty is by offering a personalized same-day delivery service.

Studies have shown that same-day delivery can have a substantial impact on retail sales and revenue:

• A survey by Accenture found that 64% consumers rated speed of delivery as an influencing factor in their purchasing decision.
• A survey by Dropoff found that after receiving same-day delivery, 89% of consumers said they were more likely to purchase from that retailer again.
• A different survey by Dropoff found that 46% of consumers said, “I expect companies to have much faster delivery times than I did a year ago.”

Whether your target customers prefer to shop online, over the phone, or even in person, offering same-day delivery will open the doors to more potential customers and increase loyalty thereafter.

A same-day delivery service allows your customers to get the best of both worlds offered by local retail and online shopping. This “last mile logistic,” however, can be challenging to implement if you go at it alone.

Covering the entire Miami metropolitan area, including Miami-Dade County, Broward County, and Palm Beach County, requires access to a reliable fleet of drivers and vehicles. Maintaining an in-house fleet tends to get costly, not to mention is a liability. At the same time, services offered by UPS or FedEx don’t provide the kind of personalized attention that project an "on-brand" image during delivery.

The best solution is to partner with local delivery services that offer on-demand, same-day delivery, 24/7/365.

Here at Dropoff, our team is committed to helping you provide the superior experiences to your customers with flexible scheduling and upfront pricing.

Our feature-rich API means you can connect your e-commerce site directly to our back-end system, so that your customers can choose same-day delivery directly at checkout and Dropoff can handle your delivery as soon as the order is placed.

Your customer and your staff can track the delivery on a live map, and get real-time updates on delivery status during the entire process. Signature verification emails show you that items are delivered within the guaranteed time frame and arrive in perfect condition.

To help you offer an on-brand, same-day delivery experience to your customers, our Agents have extensive customer service experience and are committed to providing professional services to you and your customers every step of the way.

Our team at Dropoff is here to help you offer top-notch experience to your customers in the Miami metropolitan area with our same-day delivery service. Discover how our high level of customer service, real-time tracking, and reliable services can help you increase sales and boost customer loyalty.

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What Our Clients Are Saying

"Our customers rely on us to be there for the moments that matter and we needed a logistics partner we could count on. We first turned to peer-to-peer services for our deliveries, but were unhappy with the level of service and how our customers were treated. Since switching to Dropoff, we’ve happily discovered they’re more than just a same-day delivery solution. Now we can get our customers their orders quickly, have trusted professional Agents representing our brand, and have been able to expand our business to boot.”

Susan Sarich - Founder, SusieCakes

"Placing my Dropoff order is quick and easy, and it is valuable to be able to follow the progress. Their Agents are uniformed and courteous. Dropoff has given us full satisfaction."

Lauren Havens - Director of Sales, YLANG 23

"Dropoff has been great to work with for our express delivery service. The Dropoff team is efficient, reliable, and they always turn around our express requests on time. Dropoff will be a great asset to large and small businesses alike in the Austin area and we look forward to working with them for a long time to come."

Benoit Ballon - Business Owner, King Florist

"Dropoff is the perfect partner for our on demand delivery needs. They are an extension of our business; professional, proactive and 100% reliable. We have high standards for customer service and Dropoff is the only company of its kind to exceed our expectations.”

Jamil Williams - General Manager, Silverlake Wine
How It Works

How It Works

Start a Dropoff from anywhere

24/7, at the office, home, or on the go. Get upfront pricing and arrival times.

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Agent arrives for pickup

Track your Dropoff on a live map throughout the delivery process.

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Delivered and confirmed

Instant confirmations let you know exactly when your Dropoff is picked up and completed.

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Dropoff Delivers More

Dropoff Delivers More

Service with a Passion
SERVICE WITH A PASSION

We go the extra mile to deliver the highest level of service.



Upfront Pricing
UPFRONT PRICING

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

On-demand or pre-scheduled, choose from 2-Hour, 4-Hour or ASAP.

Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations
REAL-TIME TRACKING & CONFIRMATIONS

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability
SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant Agents are at your service.

Feature-Rich API
FEATURE-RICH API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement
FLEET REPLACEMENT

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

Here are just a few examples of items that Dropoff can deliver for your business.

Our Customers

A Few of Our Clients