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Why Your Los Angeles Retail Business Needs Same-Day Delivery 

Running a retail business is not always a walk in the park. Especially in a city like Los Angeles, where there's no shortage of boutiques and other retail centers. There are many shops – from Rodeo Drive to Third Street Promenade and everywhere in between – vying for shoppers’ attention.

Customers expect the best and most convenient shopping experience. To stay competitive, attract more shoppers and cultivate loyal customers, you have to provide an impeccable customer experience. 

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A great way to boost customer satisfaction and keep them coming back is by offering a personalized same-day delivery service.

Studies have found that a same-day delivery service can help boost retail sales and revenue:

• A study by Dropoff found that 46% of consumers said that they expect companies to have much faster delivery times than they did a year ago.”
• Trustev found that 56% of consumers aged 18-34 expect a same-day shipping choice.
• In that same Dropoff survey, 60% of consumers have decided to abandon a purchase from a retailer due to slow delivery times.

Plus, consumers now like to shop whenever and wherever they want – whether online, over the phone or in-store, and have their orders delivered to their doorsteps as soon as possible. 

A same-day delivery service gives you the opportunity to offer customers the convenience of online shopping and the "instant gratification" of purchasing in store. 

However, this “last mile logistic” can be a challenge for businesses in the Greater Los Angeles who try to go at it alone.

Having your own delivery fleet could be a logistical headache. Not only is there a lot of areas to cover, including Ventura County, San Bernardino County, and Riverside County, but the congested traffic in the area makes it difficult to ensure on-time delivery.

On the other hand, vendors such as UPS or FedEx don’t provide the kind of personalized attention to help you create an on-brand experience during delivery.

To make same-day delivery work for your business, consider partnering with a local courier service for on-demand same-day delivery that's available to you 24/7/365.

Our team at Dropoff is committed to helping retailers in the Greater Los Angeles area provide the best customer experience with our flexible scheduling and real-time tracking capability.

Our feature-rich API allows you to connect your POS or warehouse management system directly to our backend, so we can handle your delivery as soon as an order is placed.

Your customers and staff can track the package on a live map and get accurate ETA updates during the process. In addition, a signature verification email gives you peace  of mind in knowing that the items are delivered to your customers on-time and in good condition.

To ensure that you’re offering an on-brand experience to your customers, our Agents have extensive customer service experience and make providing professional service our priority.

Our team at Dropoff is here to help you create a top-notch shopping experience for your customers in the Greater Los Angeles area, with same-day delivery. Discover how our high level of customer service, real-time tracking, and flexible scheduling can help you boost sales and increase customer loyalty.

LEARN MORE

 

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What Our Clients Are Saying

"Our customers rely on us to be there for the moments that matter and we needed a logistics partner we could count on. We first turned to peer-to-peer services for our deliveries, but were unhappy with the level of service and how our customers were treated. Since switching to Dropoff, we’ve happily discovered they’re more than just a same-day delivery solution. Now we can get our customers their orders quickly, have trusted professional Agents representing our brand, and have been able to expand our business to boot.”

Susan Sarich - Founder, SusieCakes

"Dropoff has been great to work with for our express delivery service. The Dropoff team is efficient, reliable, and they always turn around our express requests on time. Dropoff will be a great asset to large and small businesses alike in the Austin area and we look forward to working with them for a long time to come."

Benoit Ballon - Business Owner, King Florist

"Placing my Dropoff order is quick and easy, and it is valuable to be able to follow the progress. Their Agents are uniformed and courteous. Dropoff has given us full satisfaction."

Lauren Havens - Director of Sales, YLANG 23

"Dropoff is the perfect partner for our on demand delivery needs. They are an extension of our business; professional, proactive and 100% reliable. We have high standards for customer service and Dropoff is the only company of its kind to exceed our expectations.”

Jamil Williams - General Manager, Silverlake Wine
How It Works

How It Works

Start a Dropoff from anywhere

24/7, at the office, home, or on the go. Get upfront pricing and arrival times.

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Agent arrives for pickup

Track your Dropoff on a live map throughout the delivery process.

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How Dropoff Works Agent Arrival
Delivered and confirmed

Instant confirmations let you know exactly when your Dropoff is picked up and completed.

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Dropoff Delivers More

Dropoff Delivers More

Service with a Passion
SERVICE WITH A PASSION

We go the extra mile to deliver the highest level of service.



Upfront Pricing
UPFRONT PRICING

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

On-demand or pre-scheduled, choose from 2-Hour, 4-Hour or ASAP.

Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations
REAL-TIME TRACKING & CONFIRMATIONS

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability
SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant Agents are at your service.

Feature-Rich API
FEATURE-RICH API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement
FLEET REPLACEMENT

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

Here are just a few examples of items that Dropoff can deliver for your business.

Our Customers

A Few of Our Clients