Why Your Austin Retail Business Needs Same-Day Delivery 

Up until recently, local retailers were able to draw more customers who want “instant gratification” into the store because products ordered online typically takes a few days to arrive. Not anymore, now that many retailers – including Target and Amazon – are upping the ante and offering same-day delivery, a retailer can't count on foot traffic alone to survive. Here in the Austin–Round Rock metropolitan area, your retail business is not only competing with the big, online retailers but also many other local businesses that are working hard to retain their customers.

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Your customers are expecting fast retail delivery – plain and simple. And now that fast has evolved from meaning "in a few days," to "in a few hours," same-day delivery has gone from a “nice to have” service to a “must have” for many local retailers if they want to stay competitive:

• A recent survey by Coldwell Banker Commercial Affiliates found that 64% of Millennials are more likely to make an online purchase if same-day delivery is an option.
• A similar survey from fraud prevention firm Trustev found that 56% of consumers aged 18-34 expect a same-day shipping choice.
• A survey by Dropoff found that 60% of consumers have decided to abandon a purchase from a retailer due to slow delivery times.

On-demand, same-day delivery offers your customers a superior experience. Whether they prefer shopping online, over the phone or buying in-store, the option to have items delivered same-day to their homes or offices will set your brand apart from your competitors.

However, putting this “last mile logistic” in place may seem daunting. As a local business, you may not have the volume to implement an economic model like the big online retailers. Building and maintaining an in-house fleet of delivery vehicles and drivers costs money and is a liability. It can be challenging to figure out a sustainable method that works for you and your customers.

The truth is, it’s hard to do it alone. Partnering with local service providers who offer on-demand delivery can help you improve the quality of your customer service without putting undue stress on your resources.

Here at Dropoff, we offer same-day delivery to help you attract more customers while staying competitive. 

Our feature-rich API easily connects to your e-commerce site to offer your customers a same-day delivery option directly at checkout. The best part is we'll be notified of your customer's delivery the moment an order is placed.

Our real-time, live map tracking platform allows you and your customers to see exactly where your packages are at all times. Our signature verification system lets you know that your delivery has arrived to your customer safely and on time.

Our delivery Agents drive cars, SUVs, and cargo vans – which are uniquely suitable for navigating the crowded Austin metropolitan area during peak hours. Since packages are handled in small batches, the risk of your packages being lost or damaged is vastly reduced.

Not to mention, we pride ourselves on our exceptional customer service. We understand that during delivery, our Agents are an extension of your brand. That’s why we ensure that they have extensive customer service experience so they can offer top-notch service to your customers.

If you’re looking for the best delivery service in the Austin–Round Rock metropolitan area, our team at Dropoff is here to help. See how our highest level of customer service, upfront pricing, and flexible scheduling can help you get more customers.

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What Our Clients Are Saying

"Placing my Dropoff order is quick and easy, and it is valuable to be able to follow the progress. Their Agents are uniformed and courteous. Dropoff has given us full satisfaction."

Lauren Havens - Director of Sales, YLANG 23

"Dropoff has been great to work with for our express delivery service. The Dropoff team is efficient, reliable, and they always turn around our express requests on time. Dropoff will be a great asset to large and small businesses alike in the Austin area and we look forward to working with them for a long time to come."

Benoit Ballon - Business Owner, King Florist

“Dropoff's been a godsend."

Josh Hines - Chef De Cuisine, Clark's Oyster Bar

"I've used lots of courier services over the years and Dropoff is by far my favorite. The drivers are neat, courteous, in uniform and friendly. I love the web functionality - you can literally see on a map exactly where your package is at any moment! Also, the mobile version of their website works great and makes scheduling a breeze, even when I'm not at my desk. I can't imagine using anyone else again!"

ANDI VOPALENSKY MORALES - SENIOR ACCOUNT EXECUTIVE, ZAZZLE
How It Works

How It Works

Start a Dropoff from anywhere

24/7, at the office, home, or on the go. Get upfront pricing and arrival times.

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Track your Dropoff on a live map throughout the delivery process.

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Instant confirmations let you know exactly when your Dropoff is picked up and completed.

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Dropoff Delivers More

Dropoff Delivers More

Service with a Passion
SERVICE WITH A PASSION

We go the extra mile to deliver the highest level of service.



Upfront Pricing
UPFRONT PRICING

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

On-demand or pre-scheduled, choose from 2-Hour, 4-Hour or ASAP.

Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations
REAL-TIME TRACKING & CONFIRMATIONS

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability
SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant Agents are at your service.

Feature-Rich API
FEATURE-RICH API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement
FLEET REPLACEMENT

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

Here are just a few examples of items that Dropoff can deliver for your business.

Our Customers

A Few of Our Clients