The 10 Best Traits of a San Antonio Courier Service in 

There’s so much to love about San Antonio, from working and living in the area to visiting its many attractions. As the seventh most populous city in the country and one of the fastest-growing, San Antonio has much to offer. The city supports a highly-diversified economy with businesses in all major industries including health care, business services, commercial and industrial, food and grocery, and retail. If you’re a resident of San Antonio, we understand that you work hard so why spend time on your business’ delivery needs when you could be focusing on the most important aspects of your job? Using a courier service in San Antonio that puts your business first and values reliability and transparency will help relieve your workload and give you back valuable hours in your day. When searching for the right San Antonio courier service for your business, consider these qualities to ensure you partner with the best.

  1. 1. Upfront Pricing: First and foremost, look for a courier service that is transparent with their pricing. Knowing how much a delivery will cost before committing will leave you at ease. Dropoff offers upfront pricing on all orders before you place them. Additionally, our quick quote tool makes it easy to check the cost of a run. Simply enter in your pickup and destination address and we give you pricing information instantaneously.

  2. 2. Multiple Service Levels: Let's face it.Needs differ by business, and having one pickup window doesn't work for everyone. Health care companies may need medications taken to a patient as soon as possible. Or a florist may need a two-hour delivery window available to ensure the freshest quality.Dropoff has three service levels, 4-hour, 2-hour, and ASAP, so that we can be there for your urgent and not so urgent delivery needs.

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3. 24/7 Service: In addition to multiple service levels, your business may need a courier service in San Antonio that operates after hours and on weekends. Tourism is a major industry in San Antonio, and many businesses have peak hours at nights and on weekends. Dropoff is available to you 24/7 with pre-scheduling available to make your busiest times run more smoothly.  

4. Real-Time Tracking: Once your order has been placed, avoid having to call into your San Antonio courier to check its status. Instead, opt for a courier that offers real-time tracking online. Dropoff’s live-map tracking technology gives you transparency into your order’s status. As soon as your Agent picks up your package, you will be able to track its whereabouts on your order summary page. You can see your delivery moving  from point A to B, all in real-time. 

5. Up-to-the-Minute ETAs: Additionally, you will receive up-to-the-minute ETAs on your order so that you can know exactly when your recipient should expect their package. This greatly reduces time spent checking the order status and allows you to send and forget. 

6. Confirmations: Rather than spending time notifying your recipient of their delivery time, look for a courier service that does the work for you. Dropoff lets you enter in your recipient’s contact information so that they can stay in the loop with tracking and ETAs. 

7. Feature Rich API: If you’re a retailer, you may consider integrating a same-day delivery solution to your e-commerce site or warehouse management system. As consumers’ expectations require faster and faster delivery, it’s crucial to get ahead of the curve by offering same-day delivery at checkout. Dropoff’s feature-rich API enables you to do just that.

8. Fleet Replacement: If you find a courier service in San Antonio that you trust and rely on, they could be a good candidate to replacing your in-house fleet. Does your courier service have enough manpower to take on all of your deliveries? Are they reliable, professional? Do they represent your brand the way you want it represented? These are questions you should ask yourself when considering fleet replacement with a courier service in San Antonio. 

9. Secure and Reliable Agents: Agents are the backbone of any courier service. They interact with you and your customers, so make sure you choose a service that has professional Agents. All Dropoff Agents are background-checked and have multiple levels of insurance for added security. They are hired based on their customer service experience and enjoy interacting with professionals throughout San Antonio. Additionally, our Agents are HIPAA compliant and certified to handle medications and medical supplies. 

10. A Dedicated Team: Beyond Agents, a dedicated team is essential. If an order goes awry, having an on-call dispatch team and customer service representative to resolve the issue will put you at ease. Dropoff has a dedicated team available to you 24/7, for inquiries, issues, and anything else.

Working with Dropoff means working with a San Antonio courier service that you can put your full trust in. We promise our support and dedication to your business, so that you can have the most pleasant delivery experience possible, every time. Contact us today to learn more. 

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What Our Clients Are Saying

"Dropoff has been such an instrumental part of executing our catering deliveries."

Brian Dolan - General Manager, Jerry Built Homegrown Burgers

"Dropoff delivers exceptional service and performs above my expectations. The customer service you receive is cordial, professional and always friendly. I recommend Dropoff as your courier service."

Connie Lincoln - President, Platinum Title Partners

 "In this fast paced Austin hotel environment, we are always in demand for the highest level of service providers. Dropoff is one such provider, and our “go to” for all of our courier needs. They are swift, professional, and fairly priced for our guests. Their online system is a breeze, and we always know a driver will be here to pick-up or drop-off on time, with a smile!"

SHEENA GENDRON - Concierge Supervisor, JW Marriott Austin
How It Works

How It Works

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Dropoff Delivers More

Dropoff Delivers More

Service with a Passion
SERVICE WITH A PASSION

We go the extra mile to deliver the highest level of service.



Upfront Pricing
UPFRONT PRICING

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

On-demand or pre-scheduled, choose from 2-Hour, 4-Hour or ASAP.

Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations
REAL-TIME TRACKING & CONFIRMATIONS

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability
SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant Agents are at your service.

Feature-Rich API
FEATURE-RICH API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement
FLEET REPLACEMENT

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

Here are just a few examplesof items that Dropoff can deliver for your business.

Our Customers

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