How to Find the Best Courier Service for Your Tampa Business

It can be overwhelming when choosing a courier service to work with your business in the Tampa Bay Area, including Downtown Tampa, East Tampa, Hyde Park, Northwest Tampa, Palmetto Beach, Seminole Heights, Sulphur Springs, Tampa Heights, Terrace Park, West Tampa, and the Westshore Business District.

Here are 8 factors you need to consider, to make it easier to select the best courier service for your business:

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Customer Service

Customer service should be your courier's top priority. It's important that they treat you and your customers with respect and have a dedicated customer service team available to answer any questions that may come up. 

 

Reliability

There's nothing more important than being able to trust your courier service so you can rest assured that your deliveries are made without a hitch. You should be able to expect peace of mind from your courier service, knowing that your goods are in reliable hands with every single delivery.

 

Honesty 

Expect honest communication from your courier company. Of course, nobody wants deliveries to go wrong -- and they rarely do. However, if any issue does occur, the best courier service will communicate with you openly to discuss the problem and work with you to resolve the issue without being evasive or trying to point fingers.

 

Professionalism

Being able to rely on your courier service to represent your business professionally when making a delivery on your behalf is a key trait of the best courier service in Tampa. Couriers should wear a uniform and drive clean, branded vehicles when making deliveries to project a professional image to your customers.

 

Transparency

Your courier service should maintain clear communication with customers and recipients during the entire delivery process and keep everyone in the loop if issues or delays arise. You should be able to track your orders at all times and have your questions addressed right away. 

 

Ease of Use

You should be able to expect a user-friendly ordering system from your courier service. Whether it's placing an order online, via a mobile app or by phone, the process should be quick and easy. Moreover, you should be able to track your delivery throughout the process and get email notifications upon delivery completion so you can incorporate the information into your workflow.

 

A Fair Value

The best Tampa courier service offers excellent value for the price. They offer reliable and courteous services for a reasonable fee, and will never hit you with unexpected charges that aren't communicated upfront.

 

Sufficient Manpower

Even on the busiest day you should be able to expect on-time deliveries from your courier service. The best courier service is sufficiently staffed so even during peak hours, there are enough drivers to meet customers' demands. Moreover, the best courier is available to you after-hours and on weekends, so your packages can be delivered on time and in good condition.

If you need an honest, reliable and professional courier service in ­­­­­­­­the Tampa Area and surrounding cities, our team at Dropoff is at your service. We are have experience delivering for the industries that make Tampa great, such as healthcare, finance and national defense industries. Our HIPAA compliant, background checked, and insured Agents are at your service to handle your deliveries, professionally and reliably. What's more is that real-time tracking, accurate ETAs, mobile apps and signature verification emails  make managing your deliveries easy.  

 

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What Our Clients Are Saying

"Partnering up with Dropoff has allowed us to provide a same day delivery option for our guests that before we just couldn’t! Anything that helps us cater to and facilitate our guests' needs we are happy to do, so we are truly happy we can now offer this through Dropoff."

Miguel Salazar - Market Partner, Pei Wei Asian Diner

"I've used lots of courier services over the years and Dropoff is by far my favorite. The drivers are neat, courteous, in uniform and friendly. I love the web functionality - you can literally see on a map exactly where your package is at any moment! Also, the mobile version of their website works great and makes scheduling a breeze, even when I'm not at my desk. I can't imagine using anyone else again!"

Andi Vopalensky Morales - Senior Account Executive, Zazzle

"If I ever need something to get somewhere fast, Dropoff is the first place I go. They are extremely quick to respond to my requests, and even quicker to deliver my packages. What's even better is that every driver greets me with a smile."

Kaitlyn Reynolds - Client Coordinator, Cushman & Wakefield | Oxford Commercial
How It Works

How It Works

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24/7, at the office, home, or on the go. Get upfront pricing and arrival times.

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Dropoff Delivers More

Dropoff Delivers More

Service with a Passion
SERVICE WITH A PASSION

We go the extra mile to deliver the highest level of service.



Upfront Pricing
UPFRONT PRICING

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

On-demand or pre-scheduled, choose from 2-Hour, 4-Hour or ASAP.

Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations
REAL-TIME TRACKING & CONFIRMATIONS

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability
SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant Agents are at your service.

Feature-Rich API
FEATURE-RICH API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement
FLEET REPLACEMENT

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

Here are just a few examples of items that Dropoff can deliver for your business.

Our Customers

A Few of Our Clients