How to Find the Best Courier Service for Your San Diego Business

Finding the best courier service for your business in San Diego and surrounding areas including Coronado, La Jolla, Mira Mesa, Pacific Beach, Scripts Ranch, National City, and beyond can be quite the challenge. There are many choices and it's sometimes hard to tell one courier company from another. What makes a courier service top of the pack? Here are 8 things to look for:

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Customer Service

The best courier service in San Diego makes sure all its staff members are committed to providing the best customer experience possible. They value their customer relationships and work hard to make customer service their priority.

 

Reliability

You should be able to rely on your courier company to deliver every single order safely and on time. The best courier company makes your peace of mind their priority and works hard to provide the most trusted and reliable service available. They understand that running a business is challenging, especially in San Diego, and managing your logistics shouldn't be causing you unnecessary stress.

 

Honesty 

A reliable courier service makes sure things don't go wrong. But occasionally hiccups do happen. When they do, you should be able to receive honest and forthright communications about the issue, and expect the customer service team to work with you to resolve the problem quickly. It's important that your courier service is honest about their process and works hard to build a trusting relationship so you can rest assured that your orders are in the best hands.

 

Professionalism

Your courier service represents your brand when making a delivery, so make sure they're projecting a professional image at all touch points. Drivers should be background checked, insured, and dress in uniform. Additionally, HIPAA compliance and customer service experience are huge pluses. The vehicles they use should be clean, well kept and branded for an added level of professionalism. 

 

Transparency

You should expect clear communication on every order placed when working with a San Diego courier service. Be sure that the company can keep you updated on your delivery's status including any delays or errors that might occur. To make sure you're kept in the loop, the best courier service provides a real-time, live map tracking system so you can view the status of your order at any time.

 

Ease of Use

A user-friendly ordering system is essential for a courier company to provide excellent service. Your time is precious and shouldn't have to be spent trying to place delivery orders in a way that doesn't work for you. Be sure that your courier service offers the ability to place orders in a way that's most convenient for you -- whether it's online, via a mobile app or by phone -- quickly and easily.

 

A Fair Value

The cheapest courier service rarely means the best, but you don't want one that'll break the bank either. Your San Diego courier company should provide excellent service for a reasonable price so you get the best value for your money.

 

Sufficient Manpower

"Peak hour" and "not enough drivers" shouldn't be reasons for delays. It's not always easy to predict traffic in San Diego, but the best courier company can predict customer demands and make sure they have enough drivers on hand to make deliveries even during the busiest days. Your courier service should also be able to handle orders after hours and on weekends to make sure you get your deliveries taken care of whenever you need.

If you want the best courier service in ­­­­­­­­San Diego and surrounding areas, make sure you check out our services at Dropoff. We are familiar with the San Diego area, as well as its vibrant economy made up of the defense and military, tourism, international trade, and technology industries. Plus, our background checked, insured, and HIPAA compliant drivers are well equipped to handle deliveries of all sorts and our live-map tracking and ETAs keep you informed throughout the process. Contact us today to learn more about how Dropoff can save you time and give you peace of mind. 

 

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What Our Clients Are Saying

"Just wanted to reach out and say ... WOW! We are already becoming big fans of Dropoff! Please, keep it up! We are definitely looking forward to 2017 with Dropoff!"

Amanda Morse - HR and Aministrative Manager, Newport Med Specialty Healthcare Management

 "In this fast paced Austin hotel environment, we are always in demand for the highest level of service providers. Dropoff is one such provider, and our “go to” for all of our courier needs. They are swift, professional, and fairly priced for our guests. Their online system is a breeze, and we always know a driver will be here to pick-up or drop-off on time, with a smile!"

SHEENA GENDRON - Concierge Supervisor, JW Marriott Austin

"I've used lots of courier services over the years and Dropoff is by far my favorite. The drivers are neat, courteous, in uniform and friendly. I love the web functionality - you can literally see on a map exactly where your package is at any moment! Also, the mobile version of their website works great and makes scheduling a breeze, even when I'm not at my desk. I can't imagine using anyone else again!"

ANDI VOPALENSKY MORALES - SENIOR ACCOUNT EXECUTIVE, ZAZZLE
How It Works

How It Works

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Service with a Passion
SERVICE WITH A PASSION

We go the extra mile to deliver the highest level of service.



Upfront Pricing
UPFRONT PRICING

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

On-demand or pre-scheduled, choose from 2-Hour, 4-Hour or ASAP.

Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations
REAL-TIME TRACKING & CONFIRMATIONS

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability
SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant Agents are at your service.

Feature-Rich API
FEATURE-RICH API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement
FLEET REPLACEMENT

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

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