How to Find the Best Courier Service For Your Orlando Business

Reliability

Reliability is one of the most important qualities to look for when selecting a courier service. Running a business means you already have a lot to juggle, and making sure your deliveries arrive on time and in good condition doesn't have to be one of them if you select a trustworthy and reliable courier service. Your courier service should value your peace of mind.

Honesty

You should expect honest and forthright communications from your courier company. If a problem arises during delivery, the customer service team should be on standby to solve the issue at hand. An honest and transparent courier service will earn your trust. Ultimately, you want to know that your deliveries are handled by a company you trust.

Professionalism

Your courier service often acts as the face of your company when they're making a delivery to your customers and colleagues. As such, the service you hire should be able to represent your brand the way you want it represented. Make sure that the drivers employed by your courier service are uniformed, background checked, and insured. They should make deliveries in vehicles that are clean, well kept, and branded.

Transparency

Clear and consistent communication is essential so you can be sure that your orders are delivered on time and in good condition. Your courier service should let you know right away if there is any question regarding a delivery, or if an issue occurs that needs to be resolved.

Ease of Use

The best courier service offers customers multiple options to place their orders quickly and easily, including online, via a mobile app or on the phone. Additionally, you should be able to track your deliveries during the entire process and receive email notifications upon completion so you can know where your goods are in the process and stay on top of your deliveries.

A Fair Value

The best courier service in Orlando offers an excellent value for its fees. Look for a courier service that not only charges a reasonable fee but offers upfront pricing -- meaning you won't be hit with unexpected charges after you've placed your orders.

Sufficient Manpower

The best courier service will work to have enough drivers on staff to meet demands even during the busiest hours. Your courier service should also be staffed to handle deliveries after hours and on weekends to ensure that your goods are delivered to their destinations without delay.

If you want the best courier service for your business in Metro Orlando and surrounding areas, our team here at Dropoff is ready to help. We are familiar with the Metro Orlando area and its businesses. Moreover, our Agents are background checked, insured, and HIPAA compliant for the ultimate peace of mind. Check out our services to see how we can provide you with honest, professional and efficient courier service.

"Partnering up with Dropoff has allowed us to provide a same day delivery option for our guests that before we just couldn’t! Anything that helps us cater to and facilitate our guests' needs we are happy to do, so we are truly happy we can now offer this through Dropoff."

Miguel Salazar - Market Partner, Pei Wei Asian Diner

"I've used lots of courier services over the years and Dropoff is by far my favorite. The drivers are neat, courteous, in uniform and friendly. I love the web functionality - you can literally see on a map exactly where your package is at any moment! Also, the mobile version of their website works great and makes scheduling a breeze, even when I'm not at my desk. I can't imagine using anyone else again!"

Andi Vopalensky Morales - Senior Account Executive, Zazzle

"If I ever need something to get somewhere fast, Dropoff is the first place I go. They are extremely quick to respond to my requests, and even quicker to deliver my packages. What's even better is that every driver greets me with a smile."

Kaitlyn Reynolds - Client Coordinator, Cushman & Wakefield | Oxford Commercial