How to Find the Best Courier Service for Your Denver Business

There are many courier companies in the Denver area including Lakewood, Westminister, Thornton, Centennial, and beyond, and selecting the best service for your business can be overwhelming. How can you tell if you have the best courier service working for you?

Here are 8 criteria for selecting your local courier service:

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Customer Service

Your courier company should make servicing their customers a top priority, and strive to consistently provide a top-notch customer experienceYou should expect your courier company to not only deliver your order on time and in good condition but also interact with customers and recipients in a helpful and courteous manner.

 

Reliability

Running a business means you're juggling many things all at once. Worrying about the logistics of your delivery shouldn't be one of them. When you hire a courier service, you should expect consistently reliable service that you can count on.

Honesty 

You're trusting your courier service with your documents and packages. In return, you should expect honest and forthright communication from them if issues arise, and a customer service team that will work with you to answer all questions honestly and resolve the problem quickly. After all, a long-term relationship with a trusted courier service means you can rest assured that your items are in good hands.

 

Professionalism

Your courier service is an extension of your company. As such, it should represent your brand professionally at every touch point. Select a service whose drivers wear uniforms and have customer service experience. They should drive vehicles that are branded and well kept when making their deliveries. Background-checked, insured, and HIPAA compliant drivers add a level of security and professionalism. 

 

Transparency

The best courier service makes sure that customers can get updates on the order status at all times. Look for courier companies that provide live map tracking, accurate ETAs, and signature verification emails upon delivery completion, so you can make sure everything is delivered on schedule.

 

Ease of Use

Placing your order with a courier service shouldn't be complicated, nor should you have to keep calling in to check on your order status. The best courier service offers a user-friendly ordering system allowing you to place your deliveries quickly and easily -- online, via a mobile app or by phone. In addition, you should be able to track your orders at any point during the delivery and be able to get the real-time status of your order.

 

A Fair Value

The best courier service shouldn't break the bank. You should expect excellent services at a reasonable fee from your Denver courier company, and get the best value for your money.

 

Sufficient Manpower

A competent courier service knows "the lay of the land" and is able to predict customer demands and peak hours so you can expect expedient services even on the busiest days. Moreover, your courier service should be properly staffed so they can handle delivery requests during after hours and on weekends without delay.

Dropoff provides the best courier service to Denver and the surrounding areas including Arapahoe County, Glendale, and Holly Hills. We're familiar with the area and the types of businesses that call Denver home. Our Agents are reliable, professional, and go above and beyond for clients. Additionally, our live map tracking and email confirmations keep you informed during the delivery process. See how we can help.

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What Our Clients Are Saying

"I used to do 100% of all our bakery deliveries myself, and with 8-10 deliveries every day, it was becoming a full-time job. Now Dropoff handles my deliveries for me, with zero customer complaints. Today I watched my son play a high school football scrimmage in the middle of the work day, which I never would have been able to do before Dropoff took over my delivery orders. For the first time in almost four years I have been able to close my monthly accounting procedures on time as I actually have time to get my books up to date. Dropoff has been great to work with and has given me time to focus on what matters. I've gotten to the point where I can't live without them."

Brian Herbstreit - Owner, Nothing Bundt Cakes

"Partnering up with Dropoff has allowed us to provide a same day delivery option for our guests that before we just couldn’t! Anything that helps us cater to and facilitate our guests' needs we are happy to do, so we are truly happy we can now offer this through Dropoff."

Miguel Salazar - Market Partner, Pei Wei Asian Diner

“I have had experience with other couriers and I appreciate the professionalism and how personable the Dropoff Agents are. I feel confident using them to represent the company I work for on our behalf because they hold the same standards and expectations for customer service that we do.”

Genefe Diaz - Lead Concierge, Whole Foods
How It Works

How It Works

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24/7, at the office, home, or on the go. Get upfront pricing and arrival times.

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Track your Dropoff on a live map throughout the delivery process.

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Dropoff Delivers More

Dropoff Delivers More

Service with a Passion
SERVICE WITH A PASSION

We go the extra mile to deliver the highest level of service.



Upfront Pricing
UPFRONT PRICING

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

On-demand or pre-scheduled, choose from 2-Hour, 4-Hour or ASAP.

Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations
REAL-TIME TRACKING & CONFIRMATIONS

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability
SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant Agents are at your service.

Feature-Rich API
FEATURE-RICH API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement
FLEET REPLACEMENT

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

Here are just a few examples of items that Dropoff can deliver for your business.

Our Customers

A Few of Our Clients