How to Find the Best Courier Service for Your Atlanta Business

Atlanta, GA is a hub for commerce, finance, research, tech, education, media, art, and entertainment. Running a business or working in Atlanta means that you always have something going on. That's why opting for a same-day courier service to help with certain tasks can alleviate the stress that comes with working in such a bustling city. But, there are many choices and it's sometimes hard to tell one courier company from another. What makes a courier service the best? Here are 8 things to look for:

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Customer Service

The best courier service in Atlanta will have a customer service team available to you whenever you may need them. From package re-routing, to rescheduling, and beyond, the best Atlanta courier is there to help you from start to finish. Additionally, drivers should have customer service experience so that you never have to worry about the person interacting with your customers and colleagues. 

 

Reliability

The best courier company makes your peace of mind their priority and works hard to provide the most trusted and reliable service available. Whether they're delivering documents to College Park, a catering order to Decatur, or a gift basket to Greenbrier, your courier should be able to efficiently and reliably get your orders to their destination on time, every time. 

 

Honesty 

It helps to partner with an honest courier service. If an issue should arise, you should have complete honesty from your Atlanta courier who will work to resolve the problem. 

 

Professionalism

Your courier service is representing your brand when delivering to customer and colleagues and drivers should understand this. Therefore, all drivers should be background checked, insured, and dress in uniform. Additionally, HIPAA compliance and customer service experience are huge pluses. 

 

Transparency

From upfront pricing to the ability to track your deliveries, opt for an Atlanta courier who values transparency. Live map tracking and up-to-the-minute ETAs will give you peace of mind and allow you to stay "in the know" throughout the entire process. Most couriers don't offer these services and require you to call in to check the status of each order, wasting your time and adding stress to the process. 

 

Ease of Use

A user-friendly ordering system is essential for a courier company to provide excellent service. So whether you prefer placing a delivery order by phone call, online, or via a mobile app, the best Atlanta courier will have all options available. 

 

A Fair Value

The cheapest courier service rarely means the best, but you don't want one that'll break the bank either. Your Atlanta courier should provide excellent service for a reasonable price, giving you the best value.

 

Sufficient Manpower

Opt for a courier service that has a fleet of vehicles ranging in sizes and enough drivers available to serve your needs, anytime. 24/7 service is also a plus, since many businesses have peak hours at night and on weekends. 

If you want the best courier service in Atlanta and surrounding areas, make sure you check out our services at Dropoff. We are familiar with the Atlanta landscape and surrounding areas including College Park, Decatur, Druid Hills, East Point, Greenbriar, Gresham Park, and Mableton. Plus, our background checked, insured, and HIPAA compliant drivers are well equipped to handle deliveries of all sorts and our live-map tracking and ETAs keep you informed throughout the process. Contact us today to learn more about how Dropoff can save you time and give you peace of mind. 

 

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What Our Clients Are Saying

"Just wanted to reach out and say ... WOW! We are already becoming big fans of Dropoff! Please, keep it up! We are definitely looking forward to 2017 with Dropoff!"

Amanda Morse - HR and Aministrative Manager, Newport Med Specialty Healthcare Management

 "In this fast paced Austin hotel environment, we are always in demand for the highest level of service providers. Dropoff is one such provider, and our “go to” for all of our courier needs. They are swift, professional, and fairly priced for our guests. Their online system is a breeze, and we always know a driver will be here to pick-up or drop-off on time, with a smile!"

SHEENA GENDRON - Concierge Supervisor, JW Marriott Austin

"I've used lots of courier services over the years and Dropoff is by far my favorite. The drivers are neat, courteous, in uniform and friendly. I love the web functionality - you can literally see on a map exactly where your package is at any moment! Also, the mobile version of their website works great and makes scheduling a breeze, even when I'm not at my desk. I can't imagine using anyone else again!"

ANDI VOPALENSKY MORALES - SENIOR ACCOUNT EXECUTIVE, ZAZZLE
How It Works

How It Works

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24/7, at the office, home, or on the go. Get upfront pricing and arrival times.

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Dropoff Delivers More

Dropoff Delivers More

Service with a Passion
SERVICE WITH A PASSION

We go the extra mile to deliver the highest level of service.



Upfront Pricing
UPFRONT PRICING

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

On-demand or pre-scheduled, choose from ASAP, 2-Hour, 4-Hour or All Day.

Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations
REAL-TIME TRACKING & CONFIRMATIONS

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability
SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant drivers are at your service.

Feature-Rich API
FEATURE-RICH API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement
FLEET REPLACEMENT

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

Here are just a few examples of items that Dropoff can deliver for your business.

Our Customers

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