How to Choose the Right Courier for Your Medical Deliveries in San Diego

San Diego is a large and vibrant city with many different businesses who rely on courier services to get items from point A to B. Several courier companies are multifaceted in that they deliver packages related to different industries. However, the right courier for your medical deliveries in San Diego will know how each industry is unique, and treat your packages differently as a result. Medical supplies and medications are much more sensitive than items like documents or retail items, and finding a medical courier that understands this will help your business be successful in the long run. 

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Medical deliveries have sensitive patient information that requires confidentiality from the courier service. You want your patients to have peace of mind in knowing that whoever is delivering packages to them respects their right to privacy. Having delivery Agents who are professional is just the beginning; these Agents must also be insured, vetted, and HIPAA-compliant. A courier company that requires these features is showing that they understand how the health care industry is different from others and they respect doctor-patient confidentiality. 

Several courier companies have set business hours. They may only operate during typical business hours, or they may offer 24/7 service. In a recently conducted survey by Dropoff in February 2018, findings showed that 53% of patients have abandoned a purchase in the past due to slow delivery time. The courier that is right for your medical deliveries in San Diego will understand that health care supplies and medications are time sensitive, and therefore cannot wait for the next business day to be delivered. Choose a courier that makes deliveries 24 hours a day, 7 days a week, and you will make sure that your patients get the supplies or medications they need in a timely manner. 

Also, pay very close attention to pricing. Oftentimes, same-day delivery companies tack on hidden fees and fuel charges. They may adopt surge pricing for busier times or charge extra when gas prices rise. These extra fees add up, and may not appear until after a package is delivered. Your health care business needs to know exactly how much it will pay for a delivery before an Agent arrives for pick up. Therefore, find a courier that calculates the set price of a delivery before the delivery is scheduled. A courier with the best interests of both your business and your patients will be up front with all facets of your deliveries. 

In addition to understanding the medical industry, the right courier for your medical deliveries should provide package tracking, delivery confirmation, and the ability to replace your delivery fleet. Trust your health care company to Dropoff and rest assured that your deliveries are in the best hands. We understand the medical field  and treat our medical deliveries with the utmost care. Our Agents are professional, insured, uniformed, and HIPAA-compliant, so you can rest assured they are equipped to carry sensitive information. We offer customer support and delivery service every hour of every day, offer upfront pricing, and give you the ability to track your sensitive deliveries in real time. Contact us today to learn more.

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What Our Clients Are Saying

"I can say with confidence our experience with Dropoff has been incredible! The courier service we use becomes the face of our company and represents the level of commitment we make to our patients and providers. With uniformed, professional drivers, clearly marked vehicles, and thorough, efficient service, Dropoff represents Avella as we would represent ourselves. The nature of our business and the entities we deal with require extensive, thorough documentation of every stage of our business. Dropoff provides the ability to track our shipments in real time and offers infinite access to signature images and all delivery details, securing our accountability in our local transactions. The level of customer service we receive from Dropoff has been wonderful and they have taken the concern out of my responsibilities for local shipping."

Kirk J. Hall - Shipping Clerk, Avella Specialty Pharmacy

"Just wanted to reach out and say ... WOW! We are already becoming big fans of Dropoff! Please, keep it up! We are definitely looking forward to 2017 with Dropoff!"

Amanda Morse - HR and Aministrative Manager, Newport Med Specialty Healthcare Management

"Dropoff just makes sense. There's always a courier in uniform and ready to go, regardless of the hour.  When the courier arrives at the hospital, they call to let the family know they've arrived, they get the packaged placenta, and have someone sign at the time of the pickup. (And, let's be frank: using a courier service lets us spend more time with our families! Instead of spending countless hours in the car, we're at soccer games and band competitions and piano recitals - or just sitting on the couch, hanging out with our kids. I can't tell you how many times we get calls during an activity that's really important to one of our kids and instead of leaving, we're able to send our courier service.)"

Maryn Taylor - Co-Owner, DFW Placenta

"We have used Dropoff since September 2015 and have not looked back with any regret! Keeping and maintaining happy clients is a major part of our business, where delivery of life saving intravenous medications to a patient is critical. All their couriers are dressed in uniformed attire, friendly, present professionally and are considerate of our need to provide medical intravenous and enteral products to our ill clients."

Edmund Lee R.PH - Branch Manager, Amerita Pharmacy Inc.
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SERVICE WITH A PASSION

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Upfront Pricing
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Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

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Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

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REAL-TIME TRACKING & CONFIRMATIONS

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SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant Agents are at your service.

Feature-Rich API
FEATURE-RICH API

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