How to Choose the Right Courier for Your Medical Deliveries in Phoenix

When you have medical supplies that need delivery in Phoenix more matters than just getting them from point A to B. The health care industry has far more rules and regulations than others, and it is important that the courier company making your deliveries understands and follows these rules. When medication is being delivered to the home of one of your patients, you want to be sure it is by someone you trust. Therefore, forego a traditional courier service for one that best fits with your health care business. 

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The courier that is right for your medical deliveries in Phoenix will be reliable and safe. All deliveries, even rush deliveries, should be delivered on time and in perfect condition, showing that Agents care about the health of your patients. This, of course, means that the courier company you hire offers flexible delivery options. Carrying cargo in the health care field does not just take place during the weekdays, and items often need delivery within minutes. When you or a patient needs supplies or medications, your courier has to be available. You should therefore find a courier company that not only offers the ability to deliver your packages as soon as possible, but operates at nights and on weekends. This will ensure that you have all the tools you need to provide your patients with the best care possible. 

The right courier for your health care company should also have experience in the medical field. The health care industry has far more rules and regulations than other industries, all of which must be understood by the Agent carrying your packages. A courier company that has experience in the medical field will know that their Agents will be carrying sensitive information, and will therefore subject drivers to extensive background checks. Also, all Agents should be insured and HIPAA-compliant. In a recently conducted survey by Dropoff, findings show that 63% of those who received medical deliveries want secure delivery that ensures their privacy is important. Having Agents with the aforementioned protections can assure you and your patients that all confidential information is kept private and that those making the deliveries can be trusted. 

Finally, any courier working with health care deliveries should have a dedicated customer service team available to ensure that delivery runs smoothly. Good customer service is imperative, especially when potentially life-saving materials are involved. If you have an inquiry on a Saturday night, you should be able to contact your courier and get the question answered right away. This not only relieves some of your stress, it also shows that the courier making your medical deliveries takes the importance of its cargo seriously. 

Dropoff is different from your typical courier service. We respect the right to privacy of your patients and we understand how important your deliveries are, which is why we make sure all of our Agents are HIPAA-compliant and insured. Additionally, we provide service 24 hours a day, 7 days a week, and offer multiple service options for same-day delivery at your convenience. We take medical deliveries seriously to provide you and your patients with peace of mind. Contact us today to learn more. 

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What Our Clients Are Saying

"I can say with confidence our experience with Dropoff has been incredible! The courier service we use becomes the face of our company and represents the level of commitment we make to our patients and providers. With uniformed, professional drivers, clearly marked vehicles, and thorough, efficient service, Dropoff represents Avella as we would represent ourselves. The nature of our business and the entities we deal with require extensive, thorough documentation of every stage of our business. Dropoff provides the ability to track our shipments in real time and offers infinite access to signature images and all delivery details, securing our accountability in our local transactions. The level of customer service we receive from Dropoff has been wonderful and they have taken the concern out of my responsibilities for local shipping."

Kirk J. Hall - Shipping Clerk, Avella Specialty Pharmacy

"Just wanted to reach out and say ... WOW! We are already becoming big fans of Dropoff! Please, keep it up! We are definitely looking forward to 2017 with Dropoff!"

Amanda Morse - HR and Aministrative Manager, Newport Med Specialty Healthcare Management

"Dropoff just makes sense. There's always a courier in uniform and ready to go, regardless of the hour.  When the courier arrives at the hospital, they call to let the family know they've arrived, they get the packaged placenta, and have someone sign at the time of the pickup. (And, let's be frank: using a courier service lets us spend more time with our families! Instead of spending countless hours in the car, we're at soccer games and band competitions and piano recitals - or just sitting on the couch, hanging out with our kids. I can't tell you how many times we get calls during an activity that's really important to one of our kids and instead of leaving, we're able to send our courier service.)"

Maryn Taylor - Co-Owner, DFW Placenta

"We have used Dropoff since September 2015 and have not looked back with any regret! Keeping and maintaining happy clients is a major part of our business, where delivery of life saving intravenous medications to a patient is critical. All their couriers are dressed in uniformed attire, friendly, present professionally and are considerate of our need to provide medical intravenous and enteral products to our ill clients."

Edmund Lee R.PH - Branch Manager, Amerita Pharmacy Inc.
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