How to Choose the Right Courier for Your Medical Deliveries in Orange County

When running a health care business in Orange County, finding the right medical courier for your deliveries is necessary for success. Simply hiring a company who will get packages from point A to point B is not enough. Not all courier services truly understand the health care field. In order to provide the best care to your patients and to effectively run your company, you must find a medical courier that fits all of your needs and more. 

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The right courier for your medical deliveries in Orange County will have not only your best interests at heart, but also those of your patients. Many packages in the medical field contain sensitive patient information, which must be respected by your courier. Therefore, the right courier for you should have Agents that are HIPAA-compliant. This will ensure that the privacy of your patients is protected, and will bring you peace of mind. Additionally, Agents delivering medical cargo should be professional, knowledgeable, and insured. In a recently conducted survey by Dropoff, over half of those who have had medical deliveries completed in the past responded that a delivery person in uniform is more trustworthy than one without. So, look for a company that has uniformed couriers and who make deliveries in branded vehicles. Also, make sure they keep all medical cargo climate-controlled. Finding a courier with the aforementioned traits will bring security to your health care business and your patients. 

Pay attention to a courier company’s scheduling policy. If a courier does not deliver on weekends and nights or doesn't offer ASAP delivery, chances are they are not well-equipped to make medical deliveries. Companies bringing medical supplies to you or directly to your patients should understand that the need for health care does not disappear on the weekends. Your courier must be available to deliver cargo at every hour of every day and offer ASAP service options. In fact, in a recently conducted survey, findings show that 71% of those who have had a health care item delivered desired fast delivery out of necessity, not because they waited to order until the last minute. Same-day delivery is a necessity in the health care field, and any courier company who makes medical deliveries should offer flexible scheduling. 

Lastly, the best way to give you peace of mind with your deliveries is through real time tracking. When it comes to medical deliveries, being able to find out where a package is with package tracking and delivery confirmations minimizes stress for both you and your patients. Even if you are off the clock, a click of a button will keep you from wondering whether or not a patient received a delivery containing a medication or a piece of medical equipment that affects their quality of life. 

Choosing the right courier for your medical deliveries in Orange County is not as easy as it seems, but Dropoff is here to make it easier. Not only do we ensure that all of our Agents are professional, insured, and HIPAA-compliant, we also have 24/7 delivery and support, flexible scheduling, package tracking, delivery confirmations, and more. We aim to take the headache out of medical deliveries in the health care industry. 

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What Our Clients Are Saying

"I can say with confidence our experience with Dropoff has been incredible! The courier service we use becomes the face of our company and represents the level of commitment we make to our patients and providers. With uniformed, professional drivers, clearly marked vehicles, and thorough, efficient service, Dropoff represents Avella as we would represent ourselves. The nature of our business and the entities we deal with require extensive, thorough documentation of every stage of our business. Dropoff provides the ability to track our shipments in real time and offers infinite access to signature images and all delivery details, securing our accountability in our local transactions. The level of customer service we receive from Dropoff has been wonderful and they have taken the concern out of my responsibilities for local shipping."

Kirk J. Hall - Shipping Clerk, Avella Specialty Pharmacy

"Just wanted to reach out and say ... WOW! We are already becoming big fans of Dropoff! Please, keep it up! We are definitely looking forward to 2017 with Dropoff!"

Amanda Morse - HR and Aministrative Manager, Newport Med Specialty Healthcare Management

"Dropoff just makes sense. There's always a courier in uniform and ready to go, regardless of the hour.  When the courier arrives at the hospital, they call to let the family know they've arrived, they get the packaged placenta, and have someone sign at the time of the pickup. (And, let's be frank: using a courier service lets us spend more time with our families! Instead of spending countless hours in the car, we're at soccer games and band competitions and piano recitals - or just sitting on the couch, hanging out with our kids. I can't tell you how many times we get calls during an activity that's really important to one of our kids and instead of leaving, we're able to send our courier service.)"

Maryn Taylor - Co-Owner, DFW Placenta

"We have used Dropoff since September 2015 and have not looked back with any regret! Keeping and maintaining happy clients is a major part of our business, where delivery of life saving intravenous medications to a patient is critical. All their couriers are dressed in uniformed attire, friendly, present professionally and are considerate of our need to provide medical intravenous and enteral products to our ill clients."

Edmund Lee R.PH - Branch Manager, Amerita Pharmacy Inc.
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Upfront Pricing
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Flexible Scheduling
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REAL-TIME TRACKING & CONFIRMATIONS

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SECURITY & RELIABILITY

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