How to Choose the Right Courier for Your Medical Deliveries in Miami

Several factors should go into choosing the right medical courier for your deliveries in Miami, Florida. Since it is such a popular area, Miami is home to several different courier companies and it can be overwhelming to sift through them all. It is important that you take a number of factors into account when searching for the perfect company to take care of your medical deliveries. Take time to do your research and look through the features each company offers to ensure that you're hiring the best courier for your business' medical deliveries. 

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When beginning your search for the right courier, you must look right away for a company that has the capabilities to serve you at night and on weekends. When a patient needs their medication, it can't wait until the next business day. Make sure that the medical courier you choose is there for business and patients whenever you need them. 

Next, be sure to look closely at how the courier company prices their deliveries. Several courier companies make it look like they have a set delivery rates, but inside each transaction hides hidden delivery fees. This can end up costing your business more than if you were to just hire your own fleet. The courier that is right for your health care company should have no hidden fees in their deliveries. Being up front with pricing shows that a company truly has your best interests at heart, and is looking for a long-term partnership. You must be able to know exactly how much each delivery costs before the courier drops off the cargo. Be sure to specifically keep a look out for surge pricing and fuel surcharges! 

Lastly, evaluating the customer service of a courier company is a necessity. Many couriers may look good on paper, but may be difficult to get a hold of or are unprofessional in person. Courier companies that claim they make medical deliveries must have customer service lines open every day of the week. Being closed on weekends is not an option. In addition, delivery drivers should be professional and friendly. Drivers who wear uniforms, drive branded vehicles, and have customer service experience will help put patients at ease. In a recently conducted survey by Dropoff, 65% of patients who receive regular medical deliveries reported that the friendliness of a delivery driver is either very or somewhat important. Drivers should, therefore, be professional, polite, and knowledgeable. Every package delivered should be accompanied by a signature verification. 

Choosing the right courier for your medical deliveries in Miami is not an easy task. It requires a fair amount of research. You must look for a company like Dropoff that is passionate about delivering the best service, has flexible scheduling, live map tracking and signature verification emails, and a dedicated customer service team. Additionally, Dropoff drivers are insured, background checked, HIPAA compliant, wear uniforms, drive branded vehicles, and all have customer service experience. We ensure that using Dropoff for your medical deliveries will help your business and patients. 

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What Our Clients Are Saying

"I can say with confidence our experience with Dropoff has been incredible! The courier service we use becomes the face of our company and represents the level of commitment we make to our patients and providers. With uniformed, professional drivers, clearly marked vehicles, and thorough, efficient service, Dropoff represents Avella as we would represent ourselves. The nature of our business and the entities we deal with require extensive, thorough documentation of every stage of our business. Dropoff provides the ability to track our shipments in real time and offers infinite access to signature images and all delivery details, securing our accountability in our local transactions. The level of customer service we receive from Dropoff has been wonderful and they have taken the concern out of my responsibilities for local shipping."

Kirk J. Hall - Shipping Clerk, Avella Specialty Pharmacy

"Just wanted to reach out and say ... WOW! We are already becoming big fans of Dropoff! Please, keep it up! We are definitely looking forward to 2017 with Dropoff!"

Amanda Morse - HR and Aministrative Manager, Newport Med Specialty Healthcare Management

"Dropoff just makes sense. There's always a courier in uniform and ready to go, regardless of the hour.  When the courier arrives at the hospital, they call to let the family know they've arrived, they get the packaged placenta, and have someone sign at the time of the pickup. (And, let's be frank: using a courier service lets us spend more time with our families! Instead of spending countless hours in the car, we're at soccer games and band competitions and piano recitals - or just sitting on the couch, hanging out with our kids. I can't tell you how many times we get calls during an activity that's really important to one of our kids and instead of leaving, we're able to send our courier service.)"

Maryn Taylor - Co-Owner, DFW Placenta

"We have used Dropoff since September 2015 and have not looked back with any regret! Keeping and maintaining happy clients is a major part of our business, where delivery of life saving intravenous medications to a patient is critical. All their couriers are dressed in uniformed attire, friendly, present professionally and are considerate of our need to provide medical intravenous and enteral products to our ill clients."

Edmund Lee R.PH - Branch Manager, Amerita Pharmacy Inc.
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Service with a Passion
SERVICE WITH A PASSION

We go the extra mile to deliver the highest level of service.



Upfront Pricing
UPFRONT PRICING

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

On-demand or pre-scheduled, choose from ASAP, 2-Hour, 4-Hour or All Day.

Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations
REAL-TIME TRACKING & CONFIRMATIONS

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability
SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant drivers are at your service.

Feature-Rich API
FEATURE-RICH API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement
FLEET REPLACEMENT

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

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We always go the extra mile to deliver the highest level of service possible.

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Anything Goes

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