How to Choose the Right Courier for Your Medical Deliveries in Los Angeles

Los Angeles is a vibrant city filled with businesses in many different industries, including health care. With nearly 4 million people calling LA home, partnering with a medical courier to serve your health care business can help save you time and resources. Choosing the right courier for your health care company requires diligent learning and research. Follow these tips to find the best medical courier for your health care company in Los Angeles. 

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Different industries favor certain characteristics in a courier service. For medical deliveries, more is important than just getting your items from point A to B. For example, being open and honest about package delivery times is non-negotiable. Medical deliveries are different than other deliveries in that they are time sensitive. The right courier to take over your medical deliveries must consistently deliver on time. Additionally, their estimated time of arrival for packages needs to be accurate, which means that package tracking should be just a click away. Knowing that a courier will deliver a package on time can relieve the stress that comes with worrying if your patients are getting what they need, when they need it. 

Another example includes exemplary customer service. Any courier can deliver a package, but the right one for your medical deliveries needs to be enthusiastic, passionate, and available. Good customer service is indicated by being available over the phone at all times and having Agents with a professional and helpful attitude. If a courier company does not operate during the weekends, it does not understand the health care field enough to be making medical deliveries. The right courier for your medical deliveries should be available every hour of every day of the week. Additionally, your courier service is a reflection of your health care company, so ensure that they are professional, on time, and will go above and beyond for your patients. 

One last example lies in the delivery availability of a company. Some courier companies require you to order a delivery days or even weeks in advance. In the health care field, this is not always an option. Your company needs a courier that will deliver a package your patient needs within hours, not days. In a recently conducted survey by Dropoff, 99% of respondents reported that the speed of delivery was at least somewhat important in their decision to purchase. Having on-demand scheduling means that you and your patients will get whatever you need delivered whenever it is necessary, not simply when your courier is operational. 

Choosing the right courier for your medical deliveries in Los Angeles is more difficult than you may think, but Dropoff is here to make your decision easy. We offer live map package-tracking, dedicated customer service, accurate ETAs and signature verification emails. Additionally, we ensure that each package being delivered is climate controlled. What's more is that our Agents are HIPAA-compliant, vetted, and insured, and Dropoff is available to you 24/7.

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What Our Clients Are Saying

"I can say with confidence our experience with Dropoff has been incredible! The courier service we use becomes the face of our company and represents the level of commitment we make to our patients and providers. With uniformed, professional drivers, clearly marked vehicles, and thorough, efficient service, Dropoff represents Avella as we would represent ourselves. The nature of our business and the entities we deal with require extensive, thorough documentation of every stage of our business. Dropoff provides the ability to track our shipments in real time and offers infinite access to signature images and all delivery details, securing our accountability in our local transactions. The level of customer service we receive from Dropoff has been wonderful and they have taken the concern out of my responsibilities for local shipping."

Kirk J. Hall - Shipping Clerk, Avella Specialty Pharmacy

"Just wanted to reach out and say ... WOW! We are already becoming big fans of Dropoff! Please, keep it up! We are definitely looking forward to 2017 with Dropoff!"

Amanda Morse - HR and Aministrative Manager, Newport Med Specialty Healthcare Management

"Dropoff just makes sense. There's always a courier in uniform and ready to go, regardless of the hour.  When the courier arrives at the hospital, they call to let the family know they've arrived, they get the packaged placenta, and have someone sign at the time of the pickup. (And, let's be frank: using a courier service lets us spend more time with our families! Instead of spending countless hours in the car, we're at soccer games and band competitions and piano recitals - or just sitting on the couch, hanging out with our kids. I can't tell you how many times we get calls during an activity that's really important to one of our kids and instead of leaving, we're able to send our courier service.)"

Maryn Taylor - Co-Owner, DFW Placenta

"We have used Dropoff since September 2015 and have not looked back with any regret! Keeping and maintaining happy clients is a major part of our business, where delivery of life saving intravenous medications to a patient is critical. All their couriers are dressed in uniformed attire, friendly, present professionally and are considerate of our need to provide medical intravenous and enteral products to our ill clients."

Edmund Lee R.PH - Branch Manager, Amerita Pharmacy Inc.
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SERVICE WITH A PASSION

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Upfront Pricing
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Flexible Scheduling
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Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

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REAL-TIME TRACKING & CONFIRMATIONS

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