How to Choose the Right Courier for Your Medical Deliveries in Dallas

As of the year 2016, Dallas was a health care leader in Texas. This means several of their health care companies were found to be the fastest growing, and had the highest customer satisfaction. Such companies need to live up to their reputation and provide patients with diligent care. One way to do this is by offering same-day delivery of medications and medical supplies through a medical courier service they can trust. In order to choose the right courier for your medical deliveries in Dallas, you must consider the following things. 


While initially searching for a medical courier, determine whether or not this company delivers at nights and on the weekends. Health care is not just an operation that remains at the office from 9 am to 5 pm. Medical deliveries are needed seven days a week, and a courier that does not deliver on the weekends is probably not the right fit for a health care company. Medical couriers not only deliver supplies and documents to businesses, they also deliver medication directly to patients. For several patients, waiting until Monday for a delivery is simply not an option. 

Customer service should also be high on your list of offerings necessary in a courier. This does not, however, simply mean picking up the phone. A courier company should have Agents who have experience in customer service. They should be not only well-spoken and professional, they should also go the extra mile during their deliveries. The courier should additionally make sure that the patient signs for their package, and that medications stay climate-controlled up until it is in the patient’s hands. A courier company cannot just be able to get a package from point A to point B, they should have it done by Agents who are uniformed, insured, HIPAA-compliant, and knowledgeable. Remember that the ones interacting with your patients, even just for a delivery, are a direct reflection on your company. 

Lastly, the right courier company for your medical deliveries should be able to be a fleet replacement for your business. Maintaining your own delivery fleet costs a lot of money and is a liability. A good courier company should have the size and resources to fully replace your fleet and completely take over your medical deliveries. This will reduce liability and overhead, making your business more efficient. 

The standard for health care companies in Dallas is high, which means that patients have high expectations for their care. Trust your medical deliveries to Dropoff. We have a dedicated customer service team on standby to answer all your questions. Our Agents are background checked, insured, HIPAA compliant, and have customer service experience. Additionally, we offer deliveries 24/7/365 so that you never have to worry about your patients getting their medication on time.  Learn more today.



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What Our Clients Are Saying

"I can say with confidence our experience with Dropoff has been incredible! The courier service we use becomes the face of our company and represents the level of commitment we make to our patients and providers. With uniformed, professional drivers, clearly marked vehicles, and thorough, efficient service, Dropoff represents Avella as we would represent ourselves. The nature of our business and the entities we deal with require extensive, thorough documentation of every stage of our business. Dropoff provides the ability to track our shipments in real time and offers infinite access to signature images and all delivery details, securing our accountability in our local transactions. The level of customer service we receive from Dropoff has been wonderful and they have taken the concern out of my responsibilities for local shipping."

Kirk J. Hall - Shipping Clerk, Avella Specialty Pharmacy

"Just wanted to reach out and say ... WOW! We are already becoming big fans of Dropoff! Please, keep it up! We are definitely looking forward to 2017 with Dropoff!"

Amanda Morse - HR and Aministrative Manager, Newport Med Specialty Healthcare Management

"Dropoff just makes sense. There's always a courier in uniform and ready to go, regardless of the hour.  When the courier arrives at the hospital, they call to let the family know they've arrived, they get the packaged placenta, and have someone sign at the time of the pickup. (And, let's be frank: using a courier service lets us spend more time with our families! Instead of spending countless hours in the car, we're at soccer games and band competitions and piano recitals - or just sitting on the couch, hanging out with our kids. I can't tell you how many times we get calls during an activity that's really important to one of our kids and instead of leaving, we're able to send our courier service.)"

Maryn Taylor - Co-Owner, DFW Placenta

"We have used Dropoff since September 2015 and have not looked back with any regret! Keeping and maintaining happy clients is a major part of our business, where delivery of life saving intravenous medications to a patient is critical. All their couriers are dressed in uniformed attire, friendly, present professionally and are considerate of our need to provide medical intravenous and enteral products to our ill clients."

Edmund Lee R.PH - Branch Manager, Amerita Pharmacy Inc.
How It Works

How It Works

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Dropoff Delivers More

Dropoff Delivers More

Service with a Passion

We go the extra mile to deliver the highest level of service.

Upfront Pricing

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.


Flexible Scheduling

On-demand or pre-scheduled, choose from 2-Hour, 4-Hour or ASAP.

Up-to-the-Minute ETAs

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability

Fully insured, background-checked and HIPAA-compliant Agents are at your service.

Feature-Rich API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

Here are just a few examples of items that Dropoff can deliver for your business.

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