How to Choose the Right Courier for Your Medical Deliveries in Austin

For any patient, waiting on a medical delivery can be worrisome. Which is why as a medical practice, you want a reliable and professional delivery service that both you and your patients can count on. From live map tracking, to transparent pricing, to professional delivery drivers, and signature verifications, choosing the right medical courier for your deliveries in Austin is essential to smoothly running your practice and keeping your patients healthy and worry-free. 

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Choosing a courier cannot be a split second decision; you must take the time to research different services. You want to, first, look for evidence of reliability. A good courier service will have testimonials from past clients about their work. Did they deliver when they said they would? Are they reliable and responsive? The answers to these questions and more can be gleaned from what clients write

Additionally, consider the safety of your medical delivery. Every health care facility should choose a local courier that properly handles health care products. Very few courier services send a delivery confirmation, which means your package could be anywhere at any given time. Couriers often leave parcels in the wrong places, they can be late, or they can fail to deliver the package at all, of which you will have no idea until contacting the company directly. Having to jump through hoops to find a package is not only annoying for a patient, it is dangerous when waiting on a medical delivery. In fact, a recent study by Dropoff has shown that package tracking for medical deliveries is important to 71% of patients who get medications delivered. Therefore, it is optimal to find a company who sends delivery confirmation emails with signature verifications and gives you the ability to easily track your deliveries online. 

Finally, choose a courier that is courteous and professional. This includes drivers who are background checked, insured, wear uniforms and drive branded vehicles, and are HIPAA-compliant so that both you and your patients can feel protected. 

If you're searching for a medical courier in Austin who checks all the boxes, look no further than Dropoff. With upfront pricing, real time tracking, signature verification emails, and reliable and professional drivers, Dropoff is the best medical courier in the greater Austin area and beyond. Contact us today to learn more. 

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What Our Clients Are Saying

"I can say with confidence our experience with Dropoff has been incredible! The courier service we use becomes the face of our company and represents the level of commitment we make to our patients and providers. With uniformed, professional drivers, clearly marked vehicles, and thorough, efficient service, Dropoff represents Avella as we would represent ourselves. The nature of our business and the entities we deal with require extensive, thorough documentation of every stage of our business. Dropoff provides the ability to track our shipments in real time and offers infinite access to signature images and all delivery details, securing our accountability in our local transactions. The level of customer service we receive from Dropoff has been wonderful and they have taken the concern out of my responsibilities for local shipping."

Kirk J. Hall - Shipping Clerk, Avella Specialty Pharmacy

"Just wanted to reach out and say ... WOW! We are already becoming big fans of Dropoff! Please, keep it up! We are definitely looking forward to 2017 with Dropoff!"

Amanda Morse - HR and Aministrative Manager, Newport Med Specialty Healthcare Management

"Dropoff just makes sense. There's always a courier in uniform and ready to go, regardless of the hour.  When the courier arrives at the hospital, they call to let the family know they've arrived, they get the packaged placenta, and have someone sign at the time of the pickup. (And, let's be frank: using a courier service lets us spend more time with our families! Instead of spending countless hours in the car, we're at soccer games and band competitions and piano recitals - or just sitting on the couch, hanging out with our kids. I can't tell you how many times we get calls during an activity that's really important to one of our kids and instead of leaving, we're able to send our courier service.)"

Maryn Taylor - Co-Owner, DFW Placenta

"We have used Dropoff since September 2015 and have not looked back with any regret! Keeping and maintaining happy clients is a major part of our business, where delivery of life saving intravenous medications to a patient is critical. All their couriers are dressed in uniformed attire, friendly, present professionally and are considerate of our need to provide medical intravenous and enteral products to our ill clients."

Edmund Lee R.PH - Branch Manager, Amerita Pharmacy Inc.
How It Works

How It Works

Start a Dropoff from anywhere

24/7, at the office, home, or on the go. Get upfront pricing and arrival times.

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Agent arrives for pickup

Track your Dropoff on a live map throughout the delivery process.

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Delivered and confirmed

Instant confirmations let you know exactly when your Dropoff is picked up and completed.

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Dropoff Delivers More

Dropoff Delivers More

Service with a Passion
SERVICE WITH A PASSION

We go the extra mile to deliver the highest level of service.



Upfront Pricing
UPFRONT PRICING

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

On-demand or pre-scheduled, choose from 2-Hour, 4-Hour or ASAP.

Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations
REAL-TIME TRACKING & CONFIRMATIONS

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability
SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant Agents are at your service.

Feature-Rich API
FEATURE-RICH API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement
FLEET REPLACEMENT

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

Here are just a few examples of items that Dropoff can deliver for your business.

Our Customers

A Few of Our Clients