Dropoff Vs. Traditional Courier Services in Phoenix

It can be tough sifting through courier services to find the one that will best meet your needs. From exceptional customer service and innovative technology, to friendly drivers and flexible delivery options, Dropoff sets the bar high in Phoenix. Many traditional couriers in Phoenix lack a dedicated customer service team, tracking technology, and flexibility. With Dropoff, we pride ourselves on our innovative and hassle-free same-day delivery service.

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An Eye For Customer Service

It takes a special team to truly understand the needs and wants of a customer. At Dropoff, we do the most important thing any company can do- we listen to our clients and apply their feedback to our delivery service. We put the customer ahead of ourselves, making it a priority to simplify the process of delivering important packages from start to finish. Other Phoenix delivery services are not nearly as up-to-date with their customer feedback loop as we are, and do not take into account all the improvements their customers suggest, making it hard to achieve a high level of customer satisfaction.

Dropoff:

• Simple pricing structure
• No fuel surcharges
• View the price of your Dropoff before placing your order

Traditional Phoenix Couriers:

• Unclear pricing structure
• Fuel surcharges and other hidden fees
• Confusing pricing structure makes it hard to know what you are paying for

 

Innovative, Reliable Technology

In this day and age, technology is key. That’s why Dropoff works tirelessly to provide you with leading, innovative technology that caters to your specific delivery needs. We think it’s crucial for a local courier service to listen to customers and gain valuable feedback that will propel delivery technology forward. We work to stay ahead of the game. You shouldn’t have to call your local courier to find the location of your delivery. Dropoff’s real-time, live-map tracking technology and up-to-the-minute ETAs keep you fully in the know, from start to finish.

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Dropoff:

• Live-map, real-time tracking
• Instant in-app confirmations that your package has arrived 
• Online ordering
• Feature-rich API

Traditional Phoenix Couriers:

• Technology that is not nearly as advanced as Dropoff
• Poor communication leading to late deliveries
• No real-time tracking of important packages
• Little or no online ordering

Friendly and Reliable Drivers

At Dropoff, our drivers are screened before they are hired
to make sure they have the customer service experience necessary
to interact with clients across the Phoenix market. We work with our drivers to make sure they are able to properly deliver important, sensitive packages without a hitch. You can trust that your delivery driver is well versed in customer service, professionalism, and safety. All of our diligent delivery drivers are background checked, HIPAA compliant and insured.

Dropoff: 

• Drivers wear branded uniforms and drive branded vehicles
• Insured and HIPAA compliant drivers
• Photo and contact info of your driver will be sent to you 

Traditional Phoenix Couriers:

• Drivers lack in customer service experience
• Non-HIPAA compliant drivers
• Drivers without branded uniforms

Flexible Delivery Options

Need a crucial last minute delivery? No problem! At Dropoff, we work around the clock to ensure that your sensitive deliveries are made without a hitch, even if it’s a last minute request. This includes ASAP, 2-Hour, 4-Hour or All Day delivery options. Our in-house delivery fleet and our reliable drivers are always ready to accommodate your schedule, making it easy for you to save precious time and money.

Dropoff:

• Up-to-the-minute ETAs
• ASAP, 2-Hour, 4-Hour or All Day delivery options
• Pre-schedule deliveries up to 90 days in advance
• Holiday, weekend, and night time delivery

Traditional Phoenix Couriers:

• Inaccurate ETAs
• No 24-7 or holiday delivery options 
• Late deliveries due to limited amount of drivers and vehicles

If you’re looking for the most trustworthy and reliable local courier service in Phoenix, look no further. Dropoff offers you complete peace of mind when requesting a last minute delivery. With technology that can’t be beat and a team of drivers who have customer service experience, Dropoff is the clear choice for all of your Phoenix delivery needs. Our business is built on convenience and unmatched service, and unlike other delivery solutions, our entire focus is centered around providing excellent customer service and thought-leading delivery solutions.

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What Our Clients Are Saying

"Just wanted to reach out and say ... WOW! We are already becoming big fans of Dropoff! Please, keep it up! We are definitely looking forward to 2017 with Dropoff!"

Amanda Morse - HR and Aministrative Manager, Newport Med Specialty Healthcare Management

 "In this fast paced Austin hotel environment, we are always in demand for the highest level of service providers. Dropoff is one such provider, and our “go to” for all of our courier needs. They are swift, professional, and fairly priced for our guests. Their online system is a breeze, and we always know a driver will be here to pick-up or drop-off on time, with a smile!"

SHEENA GENDRON - Concierge Supervisor, JW Marriott Austin

"I've used lots of courier services over the years and Dropoff is by far my favorite. The drivers are neat, courteous, in uniform and friendly. I love the web functionality - you can literally see on a map exactly where your package is at any moment! Also, the mobile version of their website works great and makes scheduling a breeze, even when I'm not at my desk. I can't imagine using anyone else again!"

ANDI VOPALENSKY MORALES - SENIOR ACCOUNT EXECUTIVE, ZAZZLE
How It Works

How It Works

Start a Dropoff from anywhere

24/7, at the office, home, or on the go. Get upfront pricing and arrival times.

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Driver arrives for pickup

Track your Dropoff on a live map throughout the delivery process.

How Dropoff Works Driver Arrives for Pickup Courier Service
How Dropoff Works Driver Arrival
Delivered and confirmed

Instant confirmations let you know exactly when your Dropoff is picked up and completed.

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GET STARTED
Dropoff Delivers More

Dropoff Delivers More

Service with a Passion
SERVICE WITH A PASSION

We go the extra mile to deliver the highest level of service.



Upfront Pricing
UPFRONT PRICING

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

On-demand or pre-scheduled, choose from ASAP, 2-Hour, 4-Hour or All Day.

Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations
REAL-TIME TRACKING & CONFIRMATIONS

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability
SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant drivers are at your service.

Feature-Rich API
FEATURE-RICH API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement
FLEET REPLACEMENT

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

Here are just a few examples of items that Dropoff can deliver for your business.

Our Customers

A Few of Our Clients