Dropoff Vs. Traditional Courier Services in Orange County 

Orange County is one of the most highly-populated counties in California, making it a hotspot for growing businesses and young entrepreneurs. As the county continues to house more and more companies and residents, the need for a solid delivery service grows. Many local couriers in Orange County lack experience, professionalism, and technique. Not Dropoff! With same-day delivery, a feature-rich API, upfront pricing, and a professional and dependable team of experienced delivery Agents, Dropoff outperforms all other local delivery services in Orange County.

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An Eye For Customer Service

It takes a special team to truly understand the needs and wants of a customer. At Dropoff, we do the most important thing any company can do- we listen to our clients and apply their feedback to our delivery service. We put the customer ahead of ourselves, making it a priority to simplify the process of delivering important packages from start to finish. Other Orange County delivery services are not nearly as up-to-date with their customer feedback loop as we are, and do not take into account all the improvements their customers suggest, making it hard to achieve a high level of customer satisfaction.

Dropoff:

• Three service levels to work with our clients’ schedules
• Round the clock customer care
• Offered in multiple cities across the country to support your business in multiple markets

Traditional Orange County Couriers:

• Customer service lacking in professionalism and quality care
• No customer feedback loop
• Offered only in Orange County

A Feature-Rich API

Our API was built with our customers in mind, and we strive to simplify the process of ordering and tracking your important packages from start to finish. Our API works with your e-commerce or warehouse management system, integrating on-demand, same-day delivery options to your site or app.

Dropoff:

• Online order placement, directly from your site
• Accurate ETAs for all of your deliveries
• ASAP, 2-Hour, and 4-Hour delivery options

Traditional Orange County Couriers:

• No API to help you track your packages or integrate with your website
• Late deliveries due to spotty and unreliable communication
• Inaccurate ETAs

Agents with Customer Experience

We understand how important it is for your delivery Agents to have customer experience training in order to better interact with your clients. After all, it is your company’s reputation at stake and we work hard to preserve it for you. Our Agents have customer service experience and enjoy interacting with clients. Not to mention, all of our Agents are HIPAA compliant and insured. We screen our Agents to assure you that not only are your deliveries in good hands, your relationships with clients are as well.

Dropoff:

• HIPAA compliant, insured Agents
• Branded uniforms to help our Agents stand out
• Friendly Agents with customer service experience
• Receive contact information and a photo of your Agent 

Traditional Orange County Couriers:

• Drivers are sometimes not HIPAA compliant
• Drivers are not always in branded uniforms, making it hard to distinguish them from other individuals
• Drivers may not have customer service experience
• Do not receive contact information of driver

Various Delivery Options

Dropoff offers numerous delivery options to cater to your business’s specific needs. Whether its on-demand or prescheduled deliveries, email confirmations, or up-to-the-minute ETAs, we’ve got you covered. Our delivery options are made possible in order to accommodate your needs. No longer will you need to manage your own fleet in order to complete round-the-clock deliveries. Dropoff works to eliminate your stress and streamline the entire delivery process from start to finish.

Dropoff:

• Up-to-the-minute delivery ETAs
• Email confirmations when a package has been delivered 
• Pre-scheduled or on-demand deliveries
• Ability to deliver for all business types

Traditional Orange County Couriers:

• Sensitive packages are not always delivered with care
• Deliveries are often late and not able to be tracked
• Agents that don’t work round-the-clock

Dropoff Tracker For Enterprise Clients

We’re thrilled to offer new advanced tracking technology to our enterprise customers that will allow you to live-track all of your deliveries in all of your markets. Now you no longer need to call to retrieve the information regarding your package's’ whereabouts or look up an individual tracking number to gain information. With Dropoff Tracker, you are 100% in-the-know when it comes to all of your important deliveries, no matter what city they are in.

Dropoff:

• See all deliveries assigned to an individual Dropoff agent
• Immediately know the status of all your crucial shipments
• Live, nation-wide package tracking 

Traditional Orange County Couriers:

• No solid logistics management system for larger companies
• Unreliable fleets of vehicles that are unable to be tracked
• Late deliveries due to under-developed technology

When selecting the right local courier service, it is absolutely crucial that you do your research and select a provider that is trusted, professional, and puts the customer first. At Dropoff, we  take our customer service and proprietary technology very seriously, ensuring that your deliveries are made with the utmost care. Whether it’s easy web and mobile ordering, flexible delivery options, transparent pricing, or real-time tracking, Dropoff is the clear winner when it comes to local Orange County couriers. Choose Dropoff today and witness the difference in professionalism, customer support, and advanced technology!

CONTACT US

 

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What Our Clients Are Saying

"Just wanted to reach out and say ... WOW! We are already becoming big fans of Dropoff! Please, keep it up! We are definitely looking forward to 2017 with Dropoff!"

Amanda Morse - HR and Aministrative Manager, Newport Med Specialty Healthcare Management

 "In this fast paced Austin hotel environment, we are always in demand for the highest level of service providers. Dropoff is one such provider, and our “go to” for all of our courier needs. They are swift, professional, and fairly priced for our guests. Their online system is a breeze, and we always know a driver will be here to pick-up or drop-off on time, with a smile!"

SHEENA GENDRON - Concierge Supervisor, JW Marriott Austin

"I've used lots of courier services over the years and Dropoff is by far my favorite. The drivers are neat, courteous, in uniform and friendly. I love the web functionality - you can literally see on a map exactly where your package is at any moment! Also, the mobile version of their website works great and makes scheduling a breeze, even when I'm not at my desk. I can't imagine using anyone else again!"

ANDI VOPALENSKY MORALES - SENIOR ACCOUNT EXECUTIVE, ZAZZLE
How It Works

How It Works

Start a Dropoff from anywhere

24/7, at the office, home, or on the go. Get upfront pricing and arrival times.

How Dropoff Works Courier Service laptop
Agent arrives for pickup

Track your Dropoff on a live map throughout the delivery process.

How Dropoff Works Agent Arrives for Pickup Courier Service
How Dropoff Works Agent Arrival
Delivered and confirmed

Instant confirmations let you know exactly when your Dropoff is picked up and completed.

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GET STARTED
Dropoff Delivers More

Dropoff Delivers More

Service with a Passion
SERVICE WITH A PASSION

We go the extra mile to deliver the highest level of service.



Upfront Pricing
UPFRONT PRICING

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

On-demand or pre-scheduled, choose from 2-Hour, 4-Hour or ASAP.

Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations
REAL-TIME TRACKING & CONFIRMATIONS

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability
SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant Agents are at your service.

Feature-Rich API
FEATURE-RICH API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement
FLEET REPLACEMENT

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

Here are just a few examples of items that Dropoff can deliver for your business.

Our Customers

A Few of Our Clients