Dropoff Vs. Traditional Courier Services in Nashville

Nashville is the vibrant capital city of Tennessee, and is known far and wide for being a country music hot spot and home to Vanderbilt University. Apart from the bustling social scene, Nashville is also a booming town for startups and small businesses. With more and more people making the leap to Nashville to grow their business, the demand for a reliable and professional delivery service soars. Thankfully, Dropoff is the answer. Learn why Dropoff is the premier delivery service in the city of Nashville and how we can easily save your business time, money, and peace of mind.

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We're on the Forefront of Technology

Dropoff outperforms the competition when it comes to innovative technology. Our platform is data-driven and cutting-edge, and we work tirelessly to improve your overall delivery process. Whether it’s making it easy for you to track your deliveries in real-time, or offering a sleek and easy-to-use mobile app, Dropoff’s technology is ahead of the game and leaves you with the reassurance you need to feel confident that your delivery will make it to its destination on time and without error.

Dropoff:

• Live-map, real-time tracking
• Mobile apps for your iOS or Android device
• Feature-rich API

Traditional Nashville Couriers:

• Lack of advanced technology
• Poor communication leading to late deliveries
• No real-time tracking of packages

Dedicated Customer Service

Dropoff makes it a point to always offer the help of a trusted customer service representative. That’s because at Dropoff, we are constantly thinking of the customer first. It’s no wonder we have a five-star rated service and an average 4.9 Agent rating. By putting the customer first, we’re able to focus on your needs and help improve the overall delivery experience. This in turn helps us improve our product and keeps our innovative spirit alive.

Dropoff:

• Dedicated customer service team
• A loyal client base
• Five star rated service and 4.9 Agent rating

Traditional Nashville Couriers:

• No dedicated customer service team
• No ability to rate your driver 

Driver Diligence 

At Dropoff, all our Agents are background-checked, insured, and have customer service experience. We make sure to hire or contract drivers that are not only professional, but are also friendly and trustworthy as well. That’s why our loyal customer base continues to rank us as the leading delivery service in Nashville. With safe and trustworthy Agents, you can rest assured that your deliveries are in great hands.

Dropoff:

• Agents wear branded uniforms and drive branded vehicles
• Insured and HIPAA compliant Agents
• Photo and contact info of your Agent will be sent to you
• Ability to rate your Agent 

Traditional Nashville Couriers:

• Drivers lack in customer service experience
• Drivers are many times not in branded uniforms
• No ability to rate your Agent

Pricing Made Easy

We understand the frustration behind hidden fees and surcharges that often seem unjust and unreasonable, especially when they are thrown at you the last minute of a delivery. At Dropoff, we pride ourselves on our upfront pricing, a unique way to help customers see exactly what they will be paying for our services. Dropoff creates a delivery experience unlike anything you have witnessed before, working tirelessly to offer clear and upfront pricing from the get-go.

Dropoff:

• Pricing made easy from the start
• Zero fuel surcharges
• Quick quote tool makes it easy to get an accurate price before placing your order

Traditional Nashville Couriers:

• Unclear and unstable pricing models
• Fuel surcharges and other last-minute, hidden fees

Scheduling Options Made Simple

At Dropoff, we work around YOUR schedule, making it our mission to accommodate your specific scheduling needs and unique circumstances. This makes it easy to free up more of your time to focus on growing your own business. Dropoff is available for your needs 24/7/365, offering 4-hour, 2-hour or ASAP service options for delivery that works with your schedule.

Dropoff:

• Service options 24/7/365
• Pre-scheduled deliveries up to 90 days in advance
• Recurring or route-based deliveries

Traditional Nashville Couriers:

• Non-flexible delivery times that don’t accommodate your schedule
• Outdated technology that makes it hard for last minute scheduling
• No 24/7/365 service 

CONTACT US

 

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What Our Clients Are Saying

"Just wanted to reach out and say ... WOW! We are already becoming big fans of Dropoff! Please, keep it up! We are definitely looking forward to 2017 with Dropoff!"

Amanda Morse - HR and Aministrative Manager, Newport Med Specialty Healthcare Management

 "In this fast paced Austin hotel environment, we are always in demand for the highest level of service providers. Dropoff is one such provider, and our “go to” for all of our courier needs. They are swift, professional, and fairly priced for our guests. Their online system is a breeze, and we always know a driver will be here to pick-up or drop-off on time, with a smile!"

SHEENA GENDRON - Concierge Supervisor, JW Marriott Austin

"I've used lots of courier services over the years and Dropoff is by far my favorite. The drivers are neat, courteous, in uniform and friendly. I love the web functionality - you can literally see on a map exactly where your package is at any moment! Also, the mobile version of their website works great and makes scheduling a breeze, even when I'm not at my desk. I can't imagine using anyone else again!"

ANDI VOPALENSKY MORALES - SENIOR ACCOUNT EXECUTIVE, ZAZZLE
How It Works

How It Works

Start a Dropoff from anywhere

24/7, at the office, home, or on the go. Get upfront pricing and arrival times.

How Dropoff Works Courier Service laptop
Agent arrives for pickup

Track your Dropoff on a live map throughout the delivery process.

How Dropoff Works Agent Arrives for Pickup Courier Service
Delivered and confirmed

Instant confirmations let you know exactly when your Dropoff is picked up and completed.

How Dropoff Works iPhone Courier Services
GET STARTED
Dropoff Delivers More

Dropoff Delivers More

Service with a Passion
SERVICE WITH A PASSION

We go the extra mile to deliver the highest level of service.



Upfront Pricing
UPFRONT PRICING

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.

 

Flexible Scheduling
FLEXIBLE SCHEDULING 

On-demand or pre-scheduled, choose from 2-Hour, 4-Hour or ASAP.

Up-to-the-Minute ETAs
UP-TO-THE-MINUTE ETAS

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations
REAL-TIME TRACKING & CONFIRMATIONS

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability
SECURITY & RELIABILITY

Fully insured, background-checked and HIPAA-compliant Agents are at your service.

Feature-Rich API
FEATURE-RICH API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement
FLEET REPLACEMENT

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

Here are just a few examples of items that Dropoff can deliver for your business.

Our Customers

A Few of Our Clients