Dropoff Vs. Traditional Courier Services in Fort Lauderdale

Feature-Rich API

At Dropoff, we offer a cutting-edge API that makes it easy for you and your recipient to track the exact whereabouts of your deliveries in real-time. In this day and age your customers and colleagues expect innovative solutions. Did you know that 53% of consumers said they have abandoned a shopping cart due to slow delivery speed? Our API plugs into your company’s website, integrating seamless on-demand, same-day delivery options to your site or app.

Dropoff:

• Live-map, real-time tracking
• Accurate ETAs
• ASAP, 2-hour, 4-hour or All Day delivery options

Traditional Fort Lauderdale Couriers:

• Lack of advanced technology
• Late deliveries due to poor communication
• No live-map tracking of packages

Professional Drivers You Can Rely On

When interacting with clients, we understand the importance of trusting delivery drivers to be professional, reliable, and on-time. That’s why all of our drivers have customer service experience and a dependable track record. We hire and contract drivers who are friendly, personable, and dependable. Other local couriers may not screen their drivers for these crucial qualities, creating a negative reflection on your business. 

Dropoff:

• Drivers wear branded uniforms
• HIPAA compliant, insured Drivers
• Drivers have customer service experience
• Receive contact information and a photo of your driver 
so you know who to expect before arrival

Traditional Fort Lauderdale Couriers:

• Non-HIPAA compliant drivers
• Oftentimes drivers don't wear branded uniforms or drive branded vehicles

Unmatched Customer Experience

At Dropoff, the customer comes first. All of our technology advancements are made in order to better improve the customer experience and simplify the process of delivering important packages from start to finish. Our customer experience model works because we listen to our clients and improve our product based on their important feedback. Additionally, we have customer service available to clients whenever they may need them.

Dropoff:

• Product built for our clients
• Real-time, live-map tracking technology
• Offered in multiple cities across the country to support your business in multiple markets
• Dedicated customer service

Traditional Fort Lauderdale Couriers:

• Little to no technology
• Offered only in Fort Lauderdale
• No dedicated customer service team

Flexible Delivery Options

At Dropoff, the customer comes first. All of our technology advancements are made in order to better improve the customer experience and simplify the process of delivering important packages from start to finish. We offer live map tracking, up-to-the-minute ETAs, and signature verification emails so that you and your customers are always kept in the loop. 

Dropoff:

• Last mile delivery made simple
• Real-time tracking and ETAs
• Signature verification emails

Traditional Fort Lauderdale Couriers:

• Sensitive packages are not always delivered on time and with appropriate care
• No tracking technology
• No delivery confirmation emails or notifications

Cutting-Edge Mobile App

Dropoff has built a dependable and innovate mobile app that helps simplify the delivery process, from start to finish. Our mobile app was built by people passionate about the delivery business, and who want to give customers the most streamlined service available by a local courier. Our mobile app does all the heavy lifting for you, giving you the time and chance to grow your business and expand your business horizons without having to worry about the local courier you choose.

Dropoff:

• Logistics management to help you plan and maintain your delivery projects
• Balance your resources while cutting costs and saving valuable time
• Place and track orders on-the-fly

Traditional Fort Lauderdale Couriers:

• No mobile app, making it difficult to easily track and manage deliveries
• Late deliveries due to lack of technology

Dropoff is powered by our unmatched, proprietary technology platform. We offer businesses a superior experience built on convenience, reliability and unmatched customer service. With easy web and mobile ordering, flexible delivery options, transparent pricing, real-time tracking and confirmations, and up-to-the-minute ETAs, Dropoff is the clear winner when it comes to providing the best possible delivery solutions.

Simply put, we make customer service a priority. That’s why we’re the leading local courier service in the Fort Lauderdale market.