We’ve all been watching the news over the past several weeks regarding the spread of the novel coronavirus and we’re sure that many of you have questions regarding the risks associated with performing delivery service for Dropoff.
We want to assure you that we are continuing to monitor this situation locally, nationally, and internationally. We also invite you to visit the websites of the World Health Organization and Centers for Disease Control for the most up-to-date information.
Based on what is currently known about the novel coronavirus, spread from person-to-person with these viruses happens most frequently among close contacts (within about 6 feet). On the other hand, transmission of novel coronavirus to persons from surfaces contaminated with the virus has not been documented. Transmission of coronavirus occurs much more commonly through respiratory droplets than through objects or materials that carry infection. Current evidence suggests that novel coronavirus may remain viable for hours to days on surfaces made from a variety of materials. Cleaning of visibly dirty surfaces and disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses.
In addition to these precautions, Dropoff is taking some additional measures to help protect our drivers and the public at large:
First, your market manager has a supply of medical gloves that you are welcome to use for your deliveries as an additional level of protection.
Secondly, effective immediately, all drivers may personally sign on behalf of the sender or recipient for any delivery that requires a signature.
You must execute this new protocol in the following manner:
First, type the name of the person receiving or delivering the item. In the example below, you would type in the name of the recipient - “Bob B.”
Next, sign your own initials on the signature line - “JD” as John Doe in the example below.
This allows us to record the individual who was present at the time of the pickup and/or delivery, and the driver who signed for the order without requiring either the sender or recipient to touch the smartphone.
Thank you all for your participation through this period of heightened public health concern,
The Dropoff Team