How to Choose the Best Medical Delivery 

Courier in Nashville

Finding the right courier service in Nashville for your medical deliveries can be tough. When looking for the best company to take care of your deliveries, you must ask yourself several questions. How is their customer service? What times are they open? How much do they understand the health care industry? These are important questions to ask before hiring a medical courier because more matters than simply getting items from point A to B. 


This should go without saying but the right courier for your medical deliveries needs to deliver packages on time. Having a good understanding of Nashville’s streets and shortcuts is ideal, as several of your deliveries are time-sensitive. That being said, you should be able to find out exactly where a package is at any point in its transit. In a recently conducted survey by Dropoff, 71% of those purchasing medical items reported that package tracking is important to them. Therefore, opt for a courier service that offers live map tracking, up-to-the-minute ETAs, and signature verification emails. This will put both you and your patients at ease. 

The right courier for your medical deliveries in Nashville will also understand the sensitive nature of your packages. Medical deliveries can include anything from documents, to equipment, to medication, and they must be carried by drivers who adhere to doctor-patient confidentiality. The courier company you work with must perform extensive background checks on all of its drivers. Additionally, drivers must be insured and HIPAA-compliant, so there is no question as to whether or not sensitive information in packages will be protected. Having a courier company send out its drivers in uniform and branded cars may seem like a small detail, but it will ultimately put the minds of your patients at ease, which is most important. 

Finally, the right courier for your medical deliveries should tell you pricing upfront. Traditional courier companies tend to add hidden fees to their transactions, which do not appear until after a package is delivered. These fees take the form of anything from fuel surcharges to surge pricing, and can make a delivery much more costly than it needs to be. Choosing a courier who is completely transparent about pricing builds a level of trust, which sets the building blocks for a more long-term relationship. 

Dropoff understands the importance of medical deliveries and takes every measure to ensure that your items are delivered safely, on time, and by reliable and professional drivers. We are upfront with pricing and offer real-time tracking of your deliveries, accurate ETAs, and signature verification emails upon delivery completion. Our goal is to make your Nashville health care business run smoothly and bring you and your patients peace of mind. 



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What Our Clients Are Saying

"I can say with confidence our experience with Dropoff has been incredible! The courier service we use becomes the face of our company and represents the level of commitment we make to our patients and providers. With uniformed, professional drivers, clearly marked vehicles, and thorough, efficient service, Dropoff represents Avella as we would represent ourselves. The nature of our business and the entities we deal with require extensive, thorough documentation of every stage of our business. Dropoff provides the ability to track our shipments in real time and offers infinite access to signature images and all delivery details, securing our accountability in our local transactions. The level of customer service we receive from Dropoff has been wonderful and they have taken the concern out of my responsibilities for local shipping."

Kirk J. Hall - Shipping Clerk, Avella Specialty Pharmacy

"Just wanted to reach out and say ... WOW! We are already becoming big fans of Dropoff! Please, keep it up! We are definitely looking forward to 2017 with Dropoff!"

Amanda Morse - HR and Aministrative Manager, Newport Med Specialty Healthcare Management

"Dropoff just makes sense. There's always a courier in uniform and ready to go, regardless of the hour.  When the courier arrives at the hospital, they call to let the family know they've arrived, they get the packaged placenta, and have someone sign at the time of the pickup. (And, let's be frank: using a courier service lets us spend more time with our families! Instead of spending countless hours in the car, we're at soccer games and band competitions and piano recitals - or just sitting on the couch, hanging out with our kids. I can't tell you how many times we get calls during an activity that's really important to one of our kids and instead of leaving, we're able to send our courier service.)"

Maryn Taylor - Co-Owner, DFW Placenta

"We have used Dropoff since September 2015 and have not looked back with any regret! Keeping and maintaining happy clients is a major part of our business, where delivery of life saving intravenous medications to a patient is critical. All their couriers are dressed in uniformed attire, friendly, present professionally and are considerate of our need to provide medical intravenous and enteral products to our ill clients."

Edmund Lee R.PH - Branch Manager, Amerita Pharmacy Inc.
How It Works

How It Works

Start a Dropoff from anywhere

24/7, at the office, home, or on the go. Get upfront pricing and arrival times.

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Driver arrives for pickup

Track your Dropoff on a live map throughout the delivery process.

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Delivered and confirmed

Instant confirmations let you know exactly when your Dropoff is picked up and completed.

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Dropoff Delivers More

Dropoff Delivers More

Service with a Passion

We go the extra mile to deliver the highest level of service.

Upfront Pricing

Review pricing before every Dropoff, with no fuel surcharges or surge pricing.


Flexible Scheduling

On-demand or pre-scheduled, choose from ASAP, 2-Hour, 4-Hour or All Day.

Up-to-the-Minute ETAs

We remove the guesswork with clear arrival and delivery times.

Real-Time Tracking & Confirmations

Get peace of mind with live map tracking, confirmations and signature verifications.

Security & Reliability

Fully insured, background-checked and HIPAA-compliant drivers are at your service.

Feature-Rich API

Offer instant gratification with a same-day delivery option for your customers.

Fleet Replacement

Maintaining your own fleet is costly and a liability. Reduce overhead with Dropoff.

The Dropoff Experience

We always go the extra mile to deliver the highest level of service possible.

Anything Goes

Anything Goes

Here are just a few examples of items that Dropoff can deliver for your business.

Our Customers

A Few of Our Clients