Blog

The Best Supply Chain and Logistics Conferences to Attend in 2018

Posted by Joanna Gonzales on Feb 26, 2018 4:10:20 PM

Many companies are taking large strides to improve the way they grow and expand their supply chain and logistics processes. It's a smart move because in order to maintain business success, your supply chain must be successful, too.

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Topics: Logistics Industry

Tips to Avoid Theft, Damage, and Expenses This Holiday Season

Posted by Safeena Walji on Nov 1, 2017 10:52:59 AM

The holiday shopping season is upon us. The last two months of the year are often the most profitable for e-commerce businesses. In tandem, shipping volumes rise tremendously as well. In a recent Support.com survey titled “Connected Consumers And The Most Personal Brand Experience,” 40% said the most significant part of the brand experience came after purchase. That includes getting purchases on time and without any damage.

Parcel recently shared important tips that can help reduce any negative customer experience. Here are some of the highlights.

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Topics: Logistics Industry, Same-Day Delivery

Here's What You Need to Know About UPS Rate Increases

Posted by Rachel Carollo on Oct 27, 2017 4:06:39 PM

Following on the heels of FedEx's recent rate increase announcement, today UPS disclosed that they'll also raise some of their rates by 4.9%.

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Topics: Logistics Industry

Key Takeaways from the 26th Annual Study of Logistics and Transportation Trends

Posted by Safeena Walji on Oct 16, 2017 10:00:00 AM

 

The findings from the “26th Annual Study of Logistics and Transportation Trends,” conducted by Logistics Management, have been released. We pulled some of the key takeaways for you. The survey polled 406 domestic and global logistics, transportation, and supply chain professionals across 17 industries.

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Topics: Logistics Industry

4 Ways to Improve Fulfillment, Increase Efficiency, and Drive Sales - from Chain Store Age & IBM

Posted by Rachel Carollo on Oct 5, 2017 11:02:17 AM

Chain Store Age & IBM recently released a white paper on how retailers can better fulfill consumer needs by getting merchandise into their hands faster and easier than ever before. Here are some of the key takeaways:  

“Customer expectations for the combined brand experience are higher than ever. For brands to keep up with the agility of their online competitors, traditional retailers need to make changes to efficiently and cost-effectively get merchandise into shoppers’ hands — all while delivering a consistent, positive customer experience.” But it’s not something that can be done overnight. Improving in-store fulfillment entails creating an operational foundation that effectively leverages a retailer's store network, inventory, and staff.

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Topics: Last Mile Logistics, Logistics Industry

FedEx Announces 2018 Rate Increases - Now What?

Posted by Rachel Carollo on Sep 23, 2017 10:00:00 AM

Earlier this week FedEx announced their 2018 rate increases, and retailers and other parcel shippers across the country are buzzing. Taking effect January 1, the average 4.9% rate increase will affect Express, Ground, and Home deliveries. FedEx also announced changes to their shipping surcharges and fees.

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Topics: Logistics Industry

Your Solution to UPS’ 2017 Holiday Season Surcharge

Posted by Rachel Carollo on Jun 26, 2017 11:53:39 AM

This week, UPS announced it will be charging retailers a surcharge on residential packages being delivered during the peak 2017 holiday season, including the days surrounding both Black Friday and Christmas.

With the rise of online shopping, UPS handles around 30 million packages a day during their peak season, versus 19 million packages on an average day. UPS says that the new surcharges are necessary to offset the additional costs of handling the holiday influx, including having to add additional planes, trucks, and seasonal staffers. 

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Topics: Last Mile Logistics, Logistics Industry

The Impacts of UPS and FedEx’s 2017 Fuel Surcharges

Posted by Rachel Carollo on Jun 9, 2017 9:20:48 AM

As part of UPS and FedEx’s 2017 rate changes, fuel surcharges are now based on the weekly diesel average from the two weeks prior, rather than on the monthly diesel average from the two months prior.

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Topics: Logistics Industry

Why Retailers Need to Provide More Fulfillment Options

Posted by Sean Spector on Jun 5, 2017 10:37:20 AM

From buying online and picking up in store, to buying in store and shopping home, to same-day delivery and beyond, there’s no shortage of fulfillment options available to today’s consumers. But choosing the right options for your retail business is no easy feat. Boston Retail Partners recently conducted a survey of over 500 retailers that takes a deep look into today’s customer experience trends, including newer, sophisticated fulfillment options, and how this evolution is helping retailers enhance the customer experience.

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Topics: Retail, Last Mile Logistics, Logistics Industry

Breaking Down FedEx and UPS’ 2017 Rate Increases

Posted by Rachel Carollo on Dec 7, 2016 10:27:20 AM

UPS and Fedex both recently announced their annual rate increases for 2017. And with so many different services, add-ons, and surcharges attributed to each company, it can be confusing to determine what the increases mean for you. So confusing, in fact, that Rob Martinez of Shipware, LLC and Krish Iyer from Neopost recently conducted a webinar to explain what you need to know about the new rate changes and how you can mitigate the impact.

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Topics: Logistics Industry