Blog

Consumers Want a Hassle-Free Holiday

Posted by Rachel Carollo on Nov 30, 2016 10:34:00 AM

 

Although getting your customers’ items delivered on time is important, it’s not the only thing they are looking for during the last mile of their purchases’ journey. They want convenience, simplicity, and options this holiday season. PWC’s 2016 Holiday Outlook says that consumers will spend 10% more this year and that both digital and mobile sales will each increase by 25%. With the rise in digital sales, consumers are seeking more delivery options and retailers are adapting. According to the report:

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Topics: Retail, Last Mile Logistics

Free Ebook: Same Day Delivery Matters

Posted by Rachel Carollo on Oct 11, 2016 2:39:04 PM

We recently conducted a survey and found that 60% of shoppers have abandoned a purchase due to slow delivery options. What’s more, 64% of Millennials are more likely to make an online purchase if same-day delivery is an option.

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Topics: Retail, Last Mile Logistics, Dropoff Announcements

Same-Day Delivery is the Future of E-commerce

Posted by Hannah Kocurek on Sep 22, 2016 1:16:00 PM

In the age of convenience, it’s no surprise that the e-commerce landscape is growing and evolving. An article by Business.com looks at the future of e-commerce and predicts that same day delivery is one of five trends that will shape the industry.

“[Instant delivery] is currently a hot topic in the world of E-commerce, and when you look at the likes of Amazon, you'll see that this retailer has paved the way for same-day delivery. This feature is still in its infancy so there are location limitations, but it won't be long before this is an option for everyone ... This kind of “instant delivery” is in high demand and something that retailers should prepare for in future.”

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Topics: Retail, Last Mile Logistics

UK Study Shows Consumers Switch Retailers Due to Slow Delivery

Posted by Rachel Carollo on Sep 15, 2016 3:02:30 PM

New research from “across the pond” found that not only are UK consumers spending less online than they would if they had same-day delivery as an option at checkout, but that 1 in 3 choose retailers that offer same-day delivery over those that don’t. Moreover, nearly 80% of respondents would switch from a retailer that didn’t offer their preferred delivery method.

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Topics: Retail, Last Mile Logistics

New Study Proves that Shipping Speed Matters

Posted by Hannah Kocurek on Sep 12, 2016 2:19:41 PM


A new study by Dotcom Distribution proves that fast delivery influences customer’s purchase decisions. This study supports our recent retail survey that showed very similar results: faster delivery speed matters and is a major deciding factor for shoppers.

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Topics: Retail, Last Mile Logistics

How to Tackle Last Mile Logistics

Posted by Sean Spector on Apr 21, 2016 11:14:36 AM

If you read tech news, you’ve surely read the term “last mile logistics.” What exactly is the last mile - and why should retailers care? The last mile is a phrase used to describe the movement of items from a fulfillment center or warehouse to their final destination. The last mile is the final journey of your product to your customer’s office or home.

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Topics: Last Mile Logistics