As we start gearing up for the holiday season, it’s important to understand what consumers expect from their retailers. Management consultants at Mckinsey & Company say that by 2025, the U.S. “parcel market” will have doubled, with same-day delivery accounting for a fifth of the growth.
A recent article by Logistics Management explains:
“As the trend toward buying goods online increases, so too does the desire to receive the ordered products as soon as possible. The market for same-day and instant delivery will account for around 20 percent of standard parcel revenue by 2025.
McKinsey expects average year-on-year growth of around 40 percent until 2025.
Driven by e-commerce, the parcel segment in mature markets like the U.S. or Germany is growing by seven to ten percent annually. By 2025, this volume is expected to double in the U.S. – with around 25 billion parcels being sent each year.”
In the same article, McKinsey Senior Partner, Jurgen Schroeder says that Millennials are dominating the movement towards same-day delivery.
“Fast delivery is being requested more and more. Customers below the age of 35 are particularly keen to see faster deliveries.”
Are you a retailer looking to gain a competitive edge and increase customer loyalty? Download our free Ebook: Same Day Delivery Matters, and learn what factors drive consumer purchase decisions and how you can leverage them to your advantage.
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Consumer expectations are changing. Stay ahead of the game and let Dropoff handle your same-day deliveries.