We’re announcing results of our annual consumer survey, which aims to uncover shoppers’ motivations and expectations surrounding delivery. The findings from the survey surfaced a startling insight that should be on every retailer’s radar: consumer expectations around delivery are rapidly increasing, yet their delivery experiences are declining. Simultaneously, trust in crowdsourced, peer-to-peer delivery services, as well … Continue reading Consumers Want Faster Delivery and They’re Willing to Pay for It